Simplicato : Simplicato Reviews : erratic and slow

Webhost can reply to this review here

Tech support is rude except for Jeff, who is very nice. Uptime is unpredictable... was down last week for almost 6 hours and EXTREMELY slow all day prior to going down. Most of the time, access via webmail is very slow... I perform other work in separate tabs or windows, and sometimes wait as much as a minute for my mail to load.

I've also experienced erratic issues that go away quickly but are very annoying like losing an email you're composing in webmail when you hit send; or only being able to access the server intermittently... just enough so that you call, it's working and when you hang up... it's not.

I am planning on switching email hosts, but don't have experience with any other companies, and I'm hoping that this is not the norm. It's kind of hard to run a business not knowing how dependable your email is.

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