Seanic.net : Seanic.net Reviews : prolonged outages-no response from support

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I am webmaster for 3 sites hosted by Seanic.net. for the past few years. The 1st year I had great service and support, but this is no longer the case. Outages are frequent and prolonged. Inquiries to their support department are not answered. Switching to a new host will be a real pain in the neck, and for the past few months, I have resisted doing so thinking that the service may improve...but now I have no choice but to switch....my business depends on it. A simple reply to my support request advising of how long they expected the servers to be down could have prevented my leaving and writing a bad review, but they would never even give me the courtesy of a reply.

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