Seanic.net Reviews
Seanic.net : Seanic.net Reviews : Seanic fully understands your concern
Aug 21, 2003 by Michel Morin ()
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to this review here My name is Michel Morin, and I am a Seanic Reseller. Seanic is hosting about 50 websites of my customers. Most of the time, evething's going fine and easy, but few days ago I had really a large problem with domain name grandlac.com's URL. I could not access to this website thru my ISP, but could access to the temporary URL grandlac.com.seanic7.net...Everything was against Seanic...My DNS settings were OK, settings were modified more than 48 hours and my cache had been flushed several times to avoid reloading some outdated records. Then I went on their Customer Service chatroom and Judy introduced me with a technician. He finally found that the problem was within my ISP provider's server. ISP's dns server (in the ISP network somewhere) has cached a negative response to domain name www.grandlac.com, and this happens as DNS servers often cache dns results including negative results. We also found that users connected thru another connection provider had successful access to grandlac.com and that this issue was related exclusively to my own connection provider. So the problem was an HOSTNAME problem....
It's easy to throw the stone if you don't understand the dark side of the internet...