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DWHS IS TERRIBLE WITH ANSWERING SUPPORT CALLS
posted on Jan 13, 2012 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of www.dwhs.net for: Hidden
Date when last hosted by www.dwhs.net (as of Jan 13, 2012): Hidden
www.dwhs.net Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
www.dwhs.net Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 1
If you expect quick responses to technical support tickets, I would suggest looking elsewhere. They take forever and a day to answer tickets. Good luck reaching them by phone. In this case, you get what you pay for I suppose. It's just too bad because otherwise their hosting service works pretty well but when you have a problem, you can't reach anybody or it takes a long time before anyone answers tickets. Maybe they should consider hiring more help but we are also trying to run a business and can't go without support when it is critical. So beware.