Reviews of WestHost
WestHost : User ReviewsWeb Host Site: http://www.westhost.com/
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WestHost web hosting plans listed at Best Host Ratings:
- Starter
$7.95 / month, 600 MB Space, 10.0 GB transfer - Value
$13.95 / month, 1200 MB Space, 20.0 GB transfer - Deluxe
$18.95 / month, 2500 MB Space, 35.0 GB transfer - Ultimate
$27.95 / month, 5000 MB Space, 80.0 GB transfer - Reseller 1
$40.95 / month, 4000 MB Space, 20.0 GB transfer - Reseller 2
$69.95 / month, 10000 MB Space, 40.0 GB transfer - Reseller 3
$99.95 / month, 20000 MB Space, 70.0 GB transfer - Reseller 4
$159.95 / month, 40000 MB Space, 120.0 GB transfer
WestHost average Uptime 99.795%
Based on 2336 days of uptime monitoring of 2 web sites hosted with WestHost
Click here for complete reliability report
All time favorite
posted on Jan 25, 2008 by Tod AbbottUser email: Hidden
Web site: www.almost-everything.com
Used the services of WestHost for: over 3 years
Date when last hosted by WestHost (as of Jan 25, 2008): Current customer
WestHost Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
WestHost Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 9
I'm a web designer/developer who has been using Westhost to host my and my clients' sites for years. They offer great features in their Virtual Private Server packages that make my job easier. Uptime is very good, and when problems do arise they offer strong support. While supporting more than 30 sites with them, I have to deal with tech support on a monthly basis, and it is normally quick and always helpful.
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No Tech Support
posted on Nov 14, 2007 by DabbyUser email: Hidden
Web site: Hidden
Used the services of WestHost for: over 3 years
Date when last hosted by WestHost (as of Nov 14, 2007): Current customer
WestHost Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
WestHost Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 2
They used to be good. Then they messed up my account information after a beta upgrade--they claim I am using 152% of my allotted disk space, when I am only using around 50% (confirmed by a tech). I keep receiving emails that my site will soon not work if this continues. I submitted a help ticket, but instead of receiving any help, I got an email from a sales rep stating that I should solve my problem by upgrading to a more expensive plan. Then he marked my ticket as "resolved," even though nothing has been resolved, and I continue to get the warning e-mails. I am switching soon; I am so done with inferior customer support (or sales teams taking over tech support--what is that??).
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technical support
posted on Feb 12, 2006 by AnonymousUser email: Hidden
Web site: Hidden
Used the services of WestHost for: 3 months - 1 year
Date when last hosted by WestHost (as of Feb 12, 2006): Current customer
WestHost Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 5
WestHost Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 7
I host my storefront using Miva 5 with Westhost upon importing the data roughly 14MB and at the middle of it the server stated: application timed out. I contact tech support, over two weeks they can't solve the problem. they blame on Miva. it takes over 5 differences tech support and you will going nowhere. Each time you contact them you will get a ticket and different tech support.
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It is true
posted on Aug 17, 2004 by George ElliottUser email: n/a
Web site: n/a
Used the services of WestHost for: N/A
Date when last hosted by WestHost (as of Aug 17, 2004): N/A
WestHost Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 9
WestHost Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 9
I agree. They did have a meltdown and they did recover. I use Karen's Net Monitor to watch both commercial domains hosted with them. The uptime for each is now at least 4 nines.
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They are good now
posted on Dec 01, 2003 by Ali KhanUser email: n/a
Web site: n/a
Used the services of WestHost for: 3 months - 1 year
Date when last hosted by WestHost (as of Dec 01, 2003): Current customer
WestHost Web Hosting Plan used: n/a
Customer support rating: 9
Webhost Technical quality rating: 9
WestHost Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 9
While WestHost did suffer setbacks after installing 2.0 They have rebounded and are quite stable. Speed for the most part is not an issue when accessing the site etc, though in the CPanel and FTP one does have the occassional wait
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