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Horrible service
posted on Jan 27, 2012 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Verio for: Hidden
Date when last hosted by Verio (as of Jan 27, 2012): Hidden
Verio Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Verio Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
My web application uses a database and, periodically, the site becomes unusable. After you contact a tech, he/she knows nothing beyond the bare basics. A second level tech is brought in and then it's a waiting game. One problem I had, I got a "resolution" email almost two months later. The sales team knows little about the details of the various plans. At one time Verio was one of the best hosts (like up to 2009). However, I plan to move.