ValueWeb Review Reply
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You are replying to the following user review:
Terrible, Unacceptable Support
posted on Feb 28, 2008 by James KillionUser email:
Web site: Submitted but not made public
Used the services of ValueWeb for: over 3 years
Date when last hosted by ValueWeb (as of Feb 28, 2008): Current customer
ValueWeb Web Hosting Plan used: standard
Customer support rating: 1
Webhost Technical quality rating: 1
ValueWeb Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
The support is horrible, unacceptable. One to two hours for support hold time tonight. The customer service stops at 3 PM PST, sales at 5 PM PST. Their support site directs me to a webpage and tells me to select something that does not exist, (maybe this is why they are flooded with customer support). I have started my search for a new site after many years here.