Bad experience

I had a client for whom I was designing a website for their new small business. Since they were planning to expand to e-commerce at a later time, I chose ValueWeb because the 250Meg server space seemed to be more than what my client would eventually need. I'd never used ValueWeb before, but figured that it would be no problem. We got the domain name registered through NetSol, but two weeks and several e-mails later, we hadn't received a single e-mail from them and, from all appearances, they'd never done anything. I decided to "fire" them and went with a small local webhost, which was more than helpful, and within a few hours had everything up and running. I'll never use ValueWeb for anything again and would encourage others to shun them likewise.