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horrible service
posted on Jan 27, 2009 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Tera-Byte for: Hidden
Date when last hosted by Tera-Byte (as of Jan 27, 2009): Hidden
Tera-Byte Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 3
Tera-Byte Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 2
I was with this company for around 10 years. All in all the client/customer was a roll of of the dice ranging from fair to horrible. Most of the time I attributed it to 'techiness' and lived with it for FAR too long. The last straw for me was a MANAGER by the name of Derrick actually hanging up on me when I was explaining to them that their policy of no phone support (and I mean...trying to pay them) for their redirection service was a poor policy...especially for those hosting there as well. Needless to say I'm done with them. All in all, their attitude is that they just don't care.