Over a year ago when I first signed up with them they were great, today they are a total disaster. There no longer is any technical support, and when there is you can ask a question 10 times and still get nothing but a referral to somewhere in their lousy support information page.

Here is the reality:
Three times I have waited over 45 minutes several times on phone and never reached a live body
Five times I used online support - you can wait up to half an hour to talk to someone who is obviously not paying attention.

What a turnaround from a year ago when I would have given them an 8...no more.