Reviews of ServerPro
ServerPro : User ReviewsWeb Host Site: http://www.serverpro.com/
[Add To Favourites] [Submit a review]
CGI, PHP, Frontpage Extensions, POP email account, control panel access, access to raw logs, traffic stats and many other features.
ServerPro web hosting plans listed at Best Host Ratings:
- Value Plan
$5.00 / month, 30720 MB Space, 750.0 GB transfer - Standard Plan
$9.17 / month, 102400 MB Space, 1500.0 GB transfer - Premium Plan
$17.50 / month, 204800 MB Space, 2500.0 GB transfer - Platinum Plan
$25.00 / month, 307300 MB Space, 3500.0 GB transfer
Hacked
posted on Feb 08, 2012 by Steve BaumgartnerUser email:
Web site: smbcomputers.net
Used the services of ServerPro for: over 3 years
Date when last hosted by ServerPro (as of Feb 08, 2012): N/A
ServerPro Web Hosting Plan used: all
Customer support rating: 1
Webhost Technical quality rating: 1
ServerPro Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
their site is getting hacked and can not access my own site or to contact them to put tickets in. how does a hosting company get hacked and not repaired right way?
Webhost can reply to this review here
Absolute Trash
posted on Feb 05, 2012 by HiddenUser email: Hidden
Web site: Hidden
Used the services of ServerPro for: Hidden
Date when last hosted by ServerPro (as of Feb 05, 2012): Hidden
ServerPro Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ServerPro Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Your company is bullshit, you claim to have such high customer service yet any link you can find to anything that would let you deal with billing or customer service never works. Your company should be shut down ands sued for fraud
Webhost can reply to this review here
Help I cannot contact ServerPro.com
posted on Oct 11, 2011 by Nicholas KirlewUser email:
Web site: www.plan-inc.org
Used the services of ServerPro for: over 3 years
Date when last hosted by ServerPro (as of Oct 11, 2011): Current customer
ServerPro Web Hosting Plan used: n/a
Customer support rating: 5
Webhost Technical quality rating: 5
ServerPro Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 5
I have been trying to contact ServerPro for many days now, can any reviewer advise how to get in touch? I have logged many tickets. They have renewed my domain by charging my card, but my domain is offline. I am very surprised that I am getting no response at all from Serverpro. How many days would someone wait for a human contact? I have many emails advising your case is logged, but I have receieved no response from Serverpro about the fact that my web site is down. I have been a customer of Serverpro for many years. Now I am very sad about such poor service and I would think very carefully about recommending them.
Webhost can reply to this review here
May be cheap but cost me more in downtime
posted on Sep 22, 2010 by HiddenUser email: Hidden
Web site: n/a
Used the services of ServerPro for: over 3 years
Date when last hosted by ServerPro (as of Sep 22, 2010): N/A
ServerPro Web Hosting Plan used: Premium
Customer support rating: 5
Webhost Technical quality rating: 2
ServerPro Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 3
Serverpro hosting plans appear to be excellent value however this year my site has bee down for over four days. support emails are often not answered for 12-24 hours occasionaly longer. I will be moving to a more expensive and more reliable provider.
My site has also been hacked on several occasions even although i change my password regularly and Im the only person who uses it.
Webhost can reply to this review here
Be careful, never give your CC detaisl to ServerPronto
posted on Jun 23, 2009 by HiddenUser email: Hidden
Web site: Hidden
Used the services of ServerPro for: 1 year - 3 years
Date when last hosted by ServerPro (as of Jun 23, 2009): 3 months - 1 year ago
ServerPro Web Hosting Plan used: Starter
Customer support rating: 10
Webhost Technical quality rating: 10
ServerPro Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
I have been with server pronto for some time. The only, an very serious problem with them is that they keep charging your CC no matter if you cancel the account of not.
When we first signed up we were accused of using the server to send spam, and it wasn't true, the spam mail was coming from another server withing their company, but not ours. Nevertheless they charged $250 on the CC that were later refunded after a lot of talk and complaining.
When we canceled the account, they kept charging our cc, and putting forward a series of excuses, and changing the Terms and Conditions. First it had to be in writing, sent them the letter, then they didn't received the letter, sent them a fax, then they couldn't find the fax. I got my CC company involved, they requested no a completed form, form was sent. Then they said the it was incomplete and that they need a "photocopy of the CC and of a photo ID of the CC holder".
This is obviously a CC fraud set up. I do not live in Florida, and I do not know much about Florida law, but this must be illegal there as it is in most of the civilized world.
Most of the reviews you see on line about serverpronto, are either paid advertising that would not allow the public to contribute, or they have been written by themselves. If they have such a big issue with someone canceling an account it can only be because the business is going very bad for Infolink, parent company of Serverpronto. And that can not be due to client satisfaction.
As a rule of thumb, no one should sign up for a service that do not accept payment by something like paypal that allows the client to cancel subscription payment on line, no questions asked. They charge monthly in advance, so if no further payments are made they can cancel the service, so, what is the problem?
Webhost can reply to this review here
Good support
posted on Jan 15, 2007 by EricUser email: Hidden
Web site: Hidden
Used the services of ServerPro for: 1 month - 3 months
Date when last hosted by ServerPro (as of Jan 15, 2007): Current customer
ServerPro Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ServerPro Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
They offer a good customer support, can give you a helping hand ASAP.
Webhost can reply to this review here
This site is not connected with ServerPro in any way. The user reviews published here are solely user opinions and they should not be taken as a substitute for your own research, as well as they should not be relied upon for making your decisions or any other purpose.