When I began in 2001 service was good. About a year ago my database mysteriously stopped working. After 6 tickets and numorous attempts to find out what was wrong it seems that database hosting is no longer a part of the plan. They claim my database was not destroyed, but after asking for a copy 3 times and being told I would be contacted, I have never recieved a reply. They always close the support ticket before it is resolved. I plan to terminate the account ASAP.