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They NEVER answer the phone
posted on Jan 21, 2008 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of ReadyHosting for: Hidden
Date when last hosted by ReadyHosting (as of Jan 21, 2008): Hidden
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ReadyHosting Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Yeras ago I used to host with them. Great service,friendly peopl, I knew alomost everyone working in sales or support on a first name basis. Fastforward to today. I have a new website and I naturaaly thought of them to host it. I called last week EVERY day at least 5TIMES each day trying to get a hold of someone in Sales. Each time, I was on hold for at least !) mn before I gave up. THEY NEVER PICKED UP THE PHONE!!! I thougt may be the 800 number is no good so I sent them emails. NO ANSWER. I finally was able to reach someon in supoort who assured me that it was a misunderstanding. I asked where the call center was located ....INDIA. How can you help me with my server issue from India??? Do I get to talk drectly with the tech if needed??? NO Since WE ANSWER THE PHONE 9 don't laught !!1) There is no need for you to talk with the tech. we will do the liaison.
How do you say "go to Hell" in Hindu???