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Destroyed a Decent Company When Bought Out
posted on Jun 22, 2006 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of ReadyHosting for: Hidden
Date when last hosted by ReadyHosting (as of Jun 22, 2006): Hidden
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I have been with Readyhosting for many years. It was originally a Wisconsin company. Late last year, it was purchased by a company that is buying hosting company customers (e.g. the entire companies) and creating "cookie-cutter" hosting sites out of them.
After the switch to the "new platform" the issues have been constant, their so-called tech support awfull, and they have sunk to the lowest levels of the worst hosts that exist.
If you try to email their tech support, expect to get canned answers that are selected from a list of possible phrases. You ask a specific question? They won't even read, aknowledge, or answer the question, just a canned answer that the person on the other end thought was as close as possible to the question.
Ridiculous.
And if you have a SQL Server DB, don't go there. They have MyLittleAdmin, and it is supposed to allow you to backup and restore your database. Doesn't work. Their excuse is that they cannot allow users to do this, since it will cause security issues.
I guess their DBA hasn't ever heard of granting the user db_owner privs on their own database only. Can't argue with them, even if you are a college educated DBA with many years of experience.
Goodbye Readyhosting, Good Riddance.
Stay away from this company!