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Terrible Tech Support
posted on Mar 20, 2006 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of ReadyHosting for: Hidden
Date when last hosted by ReadyHosting (as of Mar 20, 2006): Hidden
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 3
ReadyHosting Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 3
Wait times for tech support via phone and chat are extremely long. It's very difficult to get tech support to resolve any issues. Their response is always, "We'll call you when the problem is fixed." I have yet to get a call from them. What's more, my site frequently does down.