Reviews of ReadyHosting
ReadyHosting : User ReviewsWeb Host Site: http://www.readyhosting.com/
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ReadyHosting web hosting plans listed at Best Host Ratings:
- One Plan
$8.25 / month, 500 MB Space, Unlimited transfer - Cold Fusion MX
$16.50 / month, 500 MB Space, Unlimited transfer - ASP.net
$16.50 / month, 500 MB Space, Unlimited transfer
ReadyHosting average Uptime 99.604%
Based on 2230 days of uptime monitoring of 3 web sites hosted with ReadyHosting
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Concur
posted on Jun 29, 2006 by MikeUser email: Hidden
Web site: http://www.dcssa.com
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Jun 29, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 10
I heartily concur with the comments regarding poor service, canned answers, and domain management.
The transition back in January 2006 was a nightmare. I hosted over 15 sites with them and every single one had a transition problem.
During this time, I became so dis-enfranchised, I struggled to move my domain management to GoDaddy, so if needed, I could move customers to a new host. Each request for domain unlocking was a long give and take ticket of "why don't you love us", "what can we do to help", blah-blah-blah.
Even when told directly what they could do to keep my domain business,they were unable to provide support.
My current crisis is with my own reseller account that's been down or not responding every day for the last 10 or 11 days. Could have been sooner as I don't check the site every day (Until now).
I've now grown accustomed to begging for assistance. I even tried the personal approach by calling, but I became so red-in-the face angry, I couldn't control my thought processes to work through the problem.
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Destroyed a Decent Company When Bought Out
posted on Jun 22, 2006 by Michael CopelandUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Jun 22, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I have been with Readyhosting for many years. It was originally a Wisconsin company. Late last year, it was purchased by a company that is buying hosting company customers (e.g. the entire companies) and creating "cookie-cutter" hosting sites out of them.
After the switch to the "new platform" the issues have been constant, their so-called tech support awfull, and they have sunk to the lowest levels of the worst hosts that exist.
If you try to email their tech support, expect to get canned answers that are selected from a list of possible phrases. You ask a specific question? They won't even read, aknowledge, or answer the question, just a canned answer that the person on the other end thought was as close as possible to the question.
Ridiculous.
And if you have a SQL Server DB, don't go there. They have MyLittleAdmin, and it is supposed to allow you to backup and restore your database. Doesn't work. Their excuse is that they cannot allow users to do this, since it will cause security issues.
I guess their DBA hasn't ever heard of granting the user db_owner privs on their own database only. Can't argue with them, even if you are a college educated DBA with many years of experience.
Goodbye Readyhosting, Good Riddance.
Stay away from this company!
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Award for the worst hosting company!
posted on Jun 20, 2006 by MikeSUser email:
Web site: www.doggpower.com
Used the services of ReadyHosting for: N/A
Date when last hosted by ReadyHosting (as of Jun 20, 2006): Less than 3 months ago
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Readyhosting, I would have never guessed I would have been better off using a free service. They are a complete joke and that is about the nice thing I can say about them.
There service is non-existent. I can honestly say I never had a problem or question they could answer. It was amazing to learn how bad their service department is.
What takes the cake, after I finally cancelled all my accounts they continued to charge me even though I wasnât even hosting a domain with them! The told me they where providing me a services and could not credit my account for the time between when I cancelled my account and called back to see why they were still charging my credit card. The lady told me in a smug voice that they had been providing me a services, when I asked what service? Since I didnât even have a domain on file with them, she told me âwell I donât know that is your problem!â
Also their up time guarantee is a joke as well, my site was down for 5 days straight! It is pretty hard to have 99.9% uptime when your site goes down for days at a time.
If you own stock in this company sell! NOW, consider yourself warned!
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When Webhosts are "acquired" by investment firms, customers should run fast and far
posted on Apr 06, 2006 by PhileoUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Apr 06, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 3
ReadyHosting Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: n/a
Readyhosting was recently bought out by "Endurance International Group," which is an acquisition company (translate: investment group) that has made its commodity to be webhosting. Don't allow that to make you believe that Endurance International is capable of running a datacenter or providing adequate customer support--so far my experience is that they can do neither.
With 50+ websites hosted with ReadyHosting, you would think that they would care that I'm upset. You'd think they would have resolved problems. You'd think that technicians would actually answer support requests instead of leave them unanswered for days or close them without resolution.
But no. They aren't doing anything to make my life any easier. Since the buyout and transition, I've had sites go down, technicians close tickets that aren't resolved, tickets merged or moved within my control panel without telling me.
Buyer beware. As of this writing, they can't figure out how to make the control panel do what it's supposed to--I can't turn on FrontPage extensions, even though the panel has a button to do so. I can't make the statistics update regularly, even though it's supposed to.
Endurance International has not demonstrated any competence in running a Windows hosting platform. ASP sites do not maintain session state, logging clients out regularly and consistently. Technicians continued to tell me the problem would be resolved, even though upper level techs knew that it wouldn't be resolved.
The latest trial is that they appear to be holding fourteen domains hostage, refusing to unlock them for transfer to another host. I put in a request for them to be unlocked over 72 hours ago, and while techs have looked at the ticket, the domains are still locked--even though I'm listed as the admin contact and have provided all of the username/password information as requested.
PowWeb users--beware, you're next to be 'migrated' to this datacenter. Don't let their promises of enhanced service, increased stability, or improved security fool you.
Endurance International Group is not a webhost--they are an investment group. Run far and run fast.
That's my experience and advise. I realize that your mileage may vary. I was with this company for over 5 years...while the old ReadyHosting had its warts and problems, the new ReadyHosting is just plain ugly.
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Worst Hosting Provider out there
posted on Mar 27, 2006 by AnthonyUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Mar 27, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
This is by far the worst hosting provider I have ever used.
They used to be decent, but since new ownership they are deplorable.
Their customer service is apparently staffed with idiots who are unable to answer the simplest of questions.
The technical staff can't seem to figure out how to move a website that uses a database to new server,much less figure out the myriad of other problems they have created since taking over.
And their managament apparently does not care if customers are unhappy.(they have instructed their support staff to not give out managers name or direct extensions for people trying to get their website problems resolved..wonder why?)
After over 30 phone calls/emails/on-line support chats our problems have not been solved.
It may be cheap but unless you enjoy giving yourself migraines, find another provider.
I guess I have learned you get what you pay for.
We are finding a new hosting provider ASAP.
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Horrible Hosting
posted on Mar 24, 2006 by WebHeadUser email:
Web site: cruelfate.com
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Mar 24, 2006): 3 months - 1 year ago
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 5
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Bad hosting, bad tech support, packages are not longer competitive. Used to be one of the best now it's one of the worst.
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Just stay away
posted on Mar 21, 2006 by EricUser email: Hidden
Web site: various
Used the services of ReadyHosting for: 1 year - 3 years
Date when last hosted by ReadyHosting (as of Mar 21, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
ReadyHosting Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 2
After being bought out, Readyhosting has become completely inept. Support tickets are initially answered by people with no technical knowledge, then "escalated" to a 2-4 business day turnaround time for a real tech. After several problems, most of which went unresolved, I have no choice but to leave. My recommendation is LOOK ELSWHERE.
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Terrible Tech Support
posted on Mar 20, 2006 by hiddenUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: 1 month - 3 months
Date when last hosted by ReadyHosting (as of Mar 20, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 3
ReadyHosting Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 3
Wait times for tech support via phone and chat are extremely long. It's very difficult to get tech support to resolve any issues. Their response is always, "We'll call you when the problem is fixed." I have yet to get a call from them. What's more, my site frequently does down.
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Never-readyhosting.com
posted on Jan 05, 2006 by Thomas PindelskiUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Jan 05, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
These people commit grand larceny every pay day. I have been a user for 4 years and have finallly had it.
Constant email outages - 4 days in November in a row - and now a denial of service attack, all accompanied by emails reassuring me that All Will Be Well Soon.
This is the sort of business that should be out of business. It's a cruel joke that they call it Readyhsoting as it seldom is.
Avoid at all costs.
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You get what you pay for...
posted on Jan 03, 2006 by MadhuUser email: Hidden
Web site: www.ansya.com
Used the services of ReadyHosting for: 1 month - 3 months
Date when last hosted by ReadyHosting (as of Jan 03, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 6
ReadyHosting Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 7
We have used Readyhosting and 1and1. Readyhosting has frequent downtimes - and their support/trouble resolution is horrible.
1and1 has been good about returning emails and cancelling domain request on time.
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