Reviews of ReadyHosting
ReadyHosting : User ReviewsWeb Host Site: http://www.readyhosting.com/
[Add To Favourites] [Submit a review]
ReadyHosting web hosting plans listed at Best Host Ratings:
- One Plan
$8.25 / month, 500 MB Space, Unlimited transfer - Cold Fusion MX
$16.50 / month, 500 MB Space, Unlimited transfer - ASP.net
$16.50 / month, 500 MB Space, Unlimited transfer
ReadyHosting average Uptime 99.603%
Based on 2225 days of uptime monitoring of 3 web sites hosted with ReadyHosting
Click here for complete reliability report
Horrible company
posted on Sep 16, 2007 by HiddenUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: Hidden
Date when last hosted by ReadyHosting (as of Sep 16, 2007): Hidden
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 1
When your site is up everything is fine but the moment your site goes down do not expect a real answer or ETA. They read off of forms just to get you off of the phone and take forever to fix problems. Most of the time when they fix a problem they break something else.
Webhost can reply to this review here
Overcharges
posted on Apr 16, 2007 by David BrownUser email:
Web site: Hidden
Used the services of ReadyHosting for: 1 year - 3 years
Date when last hosted by ReadyHosting (as of Apr 16, 2007): 1 year - 3 years ago
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I canceled my two accounts with ReadyHosting in December of 2005. Yet I was charged for both accounts in January 2007. Iâve been in a dispute with them since and it is the middle of April.
Each time that I call customer service, there is at least a 10 minute wait time. Once I do talk to someone, they have not ability to help me because they âhave no authorityâ. It is like talking to a wall. They have to pass the issue to billing.
Billing then takes about 2 days to respond with a generic response that is less then useless that is far from what was discussed with the customer service representative.
So the process starts again. I call customer service and wait on hold for at least 10 minutes, then speak with a customer service representative that has no authority. So the issue is passed back up to billing. It is a viscous circle that takes about 1 week to complete.
ReadyHostingâs customer service has always been sub-par, and recently is has been horrible.
My next step is filling a billing dispute with the credit card company.
Webhost can reply to this review here
Not Ready
posted on Nov 11, 2006 by LTUser email: Hidden
Web site: n/a
Used the services of ReadyHosting for: 1 year - 3 years
Date when last hosted by ReadyHosting (as of Nov 11, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
I'm concurring with the rest of the reviews about the migration nightmares.
RH was pretty good until they were sold to a new company.
My database was lost/wiped out during the migration to MACOMP and RH cannot prove that they are not at fault. No records for tracking what happend, no backups.
I am not satisfied with MAComp either. Both the RH and MA accounts are getting cancelled
Webhost can reply to this review here
WORST
posted on Aug 26, 2006 by hiddenUser email:
Web site: hidden
Used the services of ReadyHosting for: 1 year - 3 years
Date when last hosted by ReadyHosting (as of Aug 26, 2006): Less than 3 months ago
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I agree with the other reviews. Readyhosting used to be the best bang for the buck hosting for Cold Fusion/SQL Server. Now that they are managed by another company - the service is just awful. I could go on and on about why they are bad - but it's everything! Stay away from this web host!!!
Webhost can reply to this review here
If using FrontPage, go elsewhere!!!
posted on Aug 18, 2006 by springchickUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Aug 18, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 2
ReadyHosting Web hosting services Cost/Value rating: 4
Web hosting provider Overall rating: 4
I have had a reseller account with ReadyHosting for about 6 years, on which I host two accounts. I was very happy with the set-up process, the uptime, the customer service and the value for my money for several years -- UNTIL THEY GOT BOUGHT OUT. The transition from the old to the new company took place over the course of a few months late 2005/early 2006 and it has been nothing but headaches ever since then.
The reason I chose ReadyHosting was because they offered FrontPage support with realtime editing as well as .asp support. I use FrontPage 2003, SP2 with Jimco Open Web to maintain my web sites which use .asp. This configuration has always worked flawlessly for me with this host -- in the 4-5 years with the old company, I may have had to contact support all of 2-3 times due to corrupt FrontPage extensions (more of a Microsoft issue than a hosting issue). Since migrating to the new company 8 months ago, I have contacted support 24 times.
A couple of times it was due to web site unavailabilty during standard business hours (with no prior notification of down time) and a couple of times it was due to permissions issues (somehow the permissions on my account had been reset on the server so that I could not access), but primarily the issues have been related to their incompatibility inability to properly support FrontPage web sites.
Without fail, every time I make edits to my site using FrontPage it causes the extensions on the server to become corrupted -- I can generally make only 1-2 edits before this happens and I then receive a message indicating that "The connection with the server was unexpectedly reset." When I contact support, I wait 30-90 minutes for a rep and they walk me through several troubleshooting steps that I have already done (but I understand it is part of their routine and try to be patient while we get to the real issue). Once we reach the point where it is obvious there is a problem with the FrontPage extensions, the customer service rep tells me that he cannot assist me, rather needs to hand me off to a *specialist* who will contact me once the issue is resolved. So after an hour or more, I am nowhere. 12-72 hours later I get an e-mail from a rep telling me everything is fixed and I should be able to access and edit my site. I can -- for 1-2 edits like before and then the same thing happens, and round and round we go... All this to make a few simple edits to my web site.
They have a big issue with their Windows servers and recently tried to resolve these with an upgrade (June 2006), but this has actually made it worse. As a *workaround* until they can resolve the issues, they suggest publishing instead of realtime editing. This works, but I don't consider this to be an acceptable long term solution (this has been 8 months now) -- why on earth would I want to go backward from a realtime environment to publishing? Their promotional information claims that they support FrontPage for publishing and realtime editing. Obviously they have a ways to go on that.
Due to their lack of FrontPage support and unsatisfactory customer service, I would advise anyone using FrontPage for their web site to look elsewhere. I recently purchased an account with another host and will be moving my sites as time permits.
Webhost can reply to this review here
A Has-Been
posted on Aug 16, 2006 by EricUser email: Hidden
Web site: heatingny.com
Used the services of ReadyHosting for: 1 year - 3 years
Date when last hosted by ReadyHosting (as of Aug 16, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 3
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 3
They used to be great, but since they were bought out it has been a rapid decline. THey change thier policies without notifying customers. I had developed a business app that required remote connections. It worked great until one day readyhosting no longer allowed remote connections. They even lost my database & linked up someone elses to my account. I would like to give them a big FU. Don't torture yourself by using them.
Webhost can reply to this review here
Readyhosting blows chunks
posted on Aug 15, 2006 by Nostalgic DaveUser email: Hidden
Web site: www.xframechevy.com
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Aug 15, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 4
ReadyHosting Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 1
I have been a Readyhosting customer for at least 6 years. Like one other reviewer, I think they USED to be fine, but now with the company buyout it is a complete nightmare. I have had a problem with every one of my 5 websites that were migrated. I had to go in and modify my database connections to make them work.. no big deal, but I could see that a weak attempt was made by somebody at RH to fix it themselves... modifying MY CODE without my knowing it! And 4 days ago, one of my sites went offline completely. They say that they couldn't migrate it, so I should contact M&A. M&A has no record of it! The site is just simply GONE, lost, deleted, forgotten.. who knows, but I quite! Right now in the process of moving all my sites to a new host. Maybe Readyhosting can do a good job after they get settled in under this new management, I dont know, but for me... Im finished with them.
Webhost can reply to this review here
Ready Hosting Horrible.
posted on Aug 13, 2006 by Chris GrierUser email:
Web site: www.chrisgrier.com
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Aug 13, 2006): Less than 3 months ago
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I am just finding out that my site did not get migrated and they have been charging me MONEY WHILE NOT HOSTING MY SITE!
Support is a joke.
Customer service a joke.
They deleted my site and I had to restore a backup on a new host.
They will not refund my Money, I am still in contact with then through 11/2006.
I have about 20 email from support and billing full of BS.
They blame M and A and my complex website...Yeah its a complex family picture site....not.
Here are some:
Hello,
Thank you for contacting Support.
Our records show that your account âcgrierâ is not migrated to our
server due to the complexity on your site. In order to receive your refund,
you need to contact M&A technology. To contact them, please go to this
link: http://macomp.com/contact/index.asp . you can call them at
877-387-6771.
If you have any further questions, you can e-mail us seven days a week,
24 hours a day.
Sincerely,
Selina Parker
Customer Support
Hello,
Thank you for contacting Support.
We apologize for any inconvenience this may have caused you. Your
account is not migrated to the new platform due to some technical issue
therefore we donât have any records pertaining to your account â2222222â,
hence we are unable to assist you in any way. So I request you to contact
M & A Technology. Please call 877-387-6771 or e-mail
noc@macomp.com for further assistance.
If you have any further questions, you can e-mail us seven days a week,
24 hours a day.
Sincerely,
Hannah Baker
Customer Support
Webhost can reply to this review here
Managed by Flunkies
posted on Jul 16, 2006 by JosephUser email: Hidden
Web site: n/a
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Jul 16, 2006): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
The worst of the worse - zero tech suport other then form letters. Frequent, as in daily, site outages. Email down constantly. Recent migration by Endurance International, the new owners, a complete disaster!
Webhost can reply to this review here
Terrible
posted on Jul 10, 2006 by FrankUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: N/A
Date when last hosted by ReadyHosting (as of Jul 10, 2006): N/A
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
ReadyHosting Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
I was with these guys for 5 years. It was not "the best" but it was decent hosting service until it was sold. Now, it is NIGHTMARE. And it is reality. These guys should be kicked-out from business. My sites didn't work at all when they change the platform. My DB on all sites (6) were practicaly destroyed. Their so callad Support is JOKE. They do not know anything about the hosting services and they won't help you. You are in deep trouble with Readyhosting. Run from them. Do not wait.
Sorry guys. I'm still angry.
Webhost can reply to this review here
This site is not connected with ReadyHosting in any way. The user reviews published here are solely user opinions and they should not be taken as a substitute for your own research, as well as they should not be relied upon for making your decisions or any other purpose.