Reviews of ReadyHosting
ReadyHosting : User ReviewsWeb Host Site: http://www.readyhosting.com/
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ReadyHosting web hosting plans listed at Best Host Ratings:
- One Plan
$8.25 / month, 500 MB Space, Unlimited transfer - Cold Fusion MX
$16.50 / month, 500 MB Space, Unlimited transfer - ASP.net
$16.50 / month, 500 MB Space, Unlimited transfer
ReadyHosting average Uptime 99.462%
Based on 1500 days of uptime monitoring of 3 web sites hosted with ReadyHosting
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Incompetent Tech Support
posted on Nov 24, 2009 by JimUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Nov 24, 2009): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 5
Webhost Technical quality rating: 2
ReadyHosting Web hosting services Cost/Value rating: 4
Web hosting provider Overall rating: 3
This used to be a good host but Tech support is now awful. It takes 3-5 iterations to fix the simplest problems at 24 hours per iteration.
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Billing Support
posted on Sep 29, 2009 by HiddenUser email: Hidden
Web site: n/a
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Sep 29, 2009): Current customer
ReadyHosting Web Hosting Plan used: n/a
Customer support rating: 1
Webhost Technical quality rating: 2
ReadyHosting Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 10
I've worked with Readyhosting for years now. It was enough to have to deal with the technical support folks who never give you the right information, but now I've engaged in an issue with the billing department.
I paid using their newly added Paypal link (for the first time). The never credited my account for the money received even after I emailed them my credit card statement and Paypal receipt which showed and validated the transaction took place.
I filed a Paypal dispute but they weren't able to help because it was not a tangible good that I purchased. However, when the Paypal dispute process put a hold on the funds and subsequently released the hold on the funds, ReadyHosting changed their story. Now they say, they DID have the money, but Paypal has taken the money back and given me a refund.
Even after I conferenced in Paypal an Readyhosting and they confirmed that they did not take back any money- I'm STILL waiting for them to fix the status of my account.
It is unbelievable to me that a company can function with this level of service. If I could get my money back, I would NEVER do business with them again. But, I'm fighting for $111.00 which is a full year's worth of web hosting.
Don't do business with them if at all possible. At some point you'll need them to step up to the plate and they don't have the support to handle it.
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Frustrating services
posted on Apr 09, 2009 by HiddenUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: 1 year - 3 years
Date when last hosted by ReadyHosting (as of Apr 09, 2009): Current customer
ReadyHosting Web Hosting Plan used: OnePlan
Customer support rating: 2
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 2
On our website, we also have some pages with .aspx extensions, these pages are a big problem with readyhosting. Sometimes they work fine, but at other times they take over 30 sec to load, or you get a server error message. The visitor statistics are very unreliable. I have Google tracking code embedded to my pages as well, and the Google analytics report compare to the visitor statistics of readyhosting are very different. It seems sometimes they spike the ratings, and other times, it seems they don't record.
Customer service is slack as well. You are able to get a live chat person within 15 min or so, but after the chat, they make you wait for days and sometimes weeks at the time to respond or resolve the issue; that is if they take your complaint at all. All too often, they have server problems that customer service just tells you we are aware of it and working on it.
Once my service plan expires, I am planning to move to a more reliable hosting company.
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The most unreliable
posted on Feb 21, 2009 by Leslie TurnerUser email:
Web site: www.asachicago.org
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Feb 21, 2009): Current customer
ReadyHosting Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
ReadyHosting Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
Their service is wholly unreliable. Databases have errors not caused by coding; page loading is abysmal. Now, my site shows that is has been loading for an hour.
Do not use ReadyHosting. It is absolutely the worst I have ever dealt with.
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Stay Away!
posted on Jan 22, 2009 by 4bcoUser email: Hidden
Web site: www.4bco.com
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Jan 22, 2009): Less than 3 months ago
ReadyHosting Web Hosting Plan used: reseller
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Their customer service went down the tubes when they were bought out months ago. Now, they change their terms of service without notice and start charging cancellation fees. They have gotten their last dime from me! They were a great company a few years ago, but they are not worth the heart ache and money any more! If you too have been surprised by the cancellation fee, please contact me.
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lousy customer service
posted on Nov 11, 2008 by Geoffrey MayUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Nov 11, 2008): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ReadyHosting Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
My website has been on redayhostings since our starting up in 2002.This fall readyhostings took my site down.I had received no email ( to either my personal or readyhostings mailbox) or regular mail billing, no phone call.After discovering this, I re-signed up , only to find my site no longer somes up on a Google search.Ready Hostings claimed that they emailed me a bill,after asking three timesd to be bumped up the chain of command, I eventually spoke with Rebecca, who confirmed that they had sent 3 bills to a different address than the one they have for me now ( one character in their email address for me was wrong,a missing hyphon).I tested the email address, and got a mail systems delivery failure notice, which they should have received as well . Rather than acknowledging their failure, Rebecca told me that I should check the operator agreement, it was my responsiblity to ensure that they had a valid email address for me. No apology offered, no assistance to get my site better placement on Google, no nothing .My next call wlll be about getting my money back.
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ehhh
posted on Oct 31, 2008 by AnonymousUser email: Hidden
Web site: n/a
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Oct 31, 2008): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 2
ReadyHosting Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 3
Ok service, cheap, but they've been down a few times recently. I'm starting to lose faith in them. I also host with crystaltech which costs a bit more, but you get what you pay for.
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Readyhosting is a nightmare!
posted on Oct 16, 2008 by Chana RamseyUser email: Hidden
Web site: www.thejameshouse.org
Used the services of ReadyHosting for: 1 year - 3 years
Date when last hosted by ReadyHosting (as of Oct 16, 2008): Less than 3 months ago
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
The servers are down a lot, and customer service is brutal and when I discontinued service with them, it only got worse!
Bad service, technical support people who could not understand me and whom I could not understand - just plain awful.
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sucks
posted on Sep 19, 2008 by HiddenUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Sep 19, 2008): Less than 3 months ago
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
I agree with all of you. READYHOSTING SUCKS, SUCKS, AND SUCKS. I’m in the process of transferring all of my client’s domains from my reseller account and can not wait until I’m completely removed from their system. I have spent days on online chats and phone calls in the past year trying to resolve numerous issues with them ranging from technical to billing. If you are thinking of opening a hosting account with ReadyHosting, do yourself a favor and just shoot yourself in the head! I think it would be a lot less painful. Okay I feel a little better now, at least until I start a new chat session in a few minutes with an overseas ReadyHosting unqualified representative.
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No more, I`m done
posted on Aug 06, 2008 by DodoUser email: Hidden
Web site: Hidden
Used the services of ReadyHosting for: over 3 years
Date when last hosted by ReadyHosting (as of Aug 06, 2008): Current customer
ReadyHosting Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
ReadyHosting Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 1
Back in 2002, this was a great place for basic ASP hosting and a good sandbox to learn ColdFusion. My sites loaded fast, email was reliable, unmetered bandwidth, great price.
Then came the announcement of the upgrade. I thought it would be great to get the free upgrades to ASP.NET and CFMX (as they had been charging extra for those new packages) but then as they began to prepare for the migration, my web portal/forum site running on old ASP and MS-SQL slowed down to the point it became unusable. Support told me it was because of the large amount of overhead it used, which it was a little heavy, but that's no exuse for a page load time to go from 3 to 30+ seconds or even time out. I tried explaining it wasn't the site code, I am a professional web developer, I knew what I was talking about... nope, it was the code and not their servers according to them. It eventually (6 months later) improved but was never back to where it was before.
Then my ColdFusion sites stopped working. 3 times so far I've had to ask them to switch CF back on. And that's just for my existing sites that were grandfathered in with the CF support. CF was dropped from their new One Plan package and any new sites I brought up written in CF I needed to buy the advanced plan for. And I'm not going to get started on how much of a chore it was to get CF sites to work with a simple Access database.
Then they finally added MySQL support... but not for ColdFusion. They suggested I use Access or MS-SQL, one of which is not suitable for the scale of my new project, and the other I don't care to pay extra for.
Even the readyhosting control panel is ridiculously slow most of the time. I click a link or button to get to a section I want to modify, then go do something else for 5 minutes while I wait for the page to come up.
As for their support in general, I'm amazed when I gwet a reply within 24 hours now. I guess they want to encourage people to pay for their new "Web Concierge" service for instant support.
Yeah, I've found another place which offers more for less, seems to be staffed by good people that care about their product and customers, and even have special services for ministries and non-profit organizations for free or discounted hosting, and I am starting to switch my sites over there today and do not plan on looking back.
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