Reviews of PowWeb
PowWeb : User ReviewsWeb Host Site: http://www.powweb.com/
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PowWeb web hosting plans listed at Best Host Ratings:
- One Plan
$7.77 / month, 40000 MB Space, 800.0 GB transfer
PowWeb average Uptime 99.869%
Based on 2233 days of uptime monitoring of 1 web sites hosted with PowWeb
Click here for complete reliability report
Load balance.
posted on Oct 13, 2009 by HiddenUser email: Hidden
Web site: Hidden
Used the services of PowWeb for: 3 months - 1 year
Date when last hosted by PowWeb (as of Oct 13, 2009): Current customer
PowWeb Web Hosting Plan used: Hidden
Customer support rating: 4
Webhost Technical quality rating: 4
PowWeb Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 4
The main trouble with powweb is the load balance.
Figurative speaking, the load balance used by powweb, put your web to sleep when it is not used and awake it when it is needing. The problem is the wake process, sometimes its take some time (3-10 seconds) for open a even single static web page. So every site under powweb looks and feel lagged.
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Powweb is the worst
posted on Jan 11, 2009 by PaulUser email:
Web site: http://www.modulecart.com
Used the services of PowWeb for: N/A
Date when last hosted by PowWeb (as of Jan 11, 2009): N/A
PowWeb Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
PowWeb Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
I hope people realizes that powweb is the worst hosting company ever....
My chat session with their noob support, didnt even tried to help me and instead kinda made me look like I am a newbie.
*************************************
Virgil Shaw: Did you receive my last message?
Paul: http://hostforblogs.com/test.php
Paul: does not show Zip Support
Virgil Shaw: May I place you on hold for 2 or 3 minutes, while I check this for you?
Paul: yes
Paul: I enabled this extension=php_zip.dll inside http://members.powweb.com/member/cgiManagement/PHPplus.bml but no avail
Paul: it should appear if you do
Virgil Shaw: Okay.
Paul: should appear if you echo phpinfo();
Paul: but it is not appearing so it is not installed
Virgil Shaw: Thank you for your patience, I am still researching the issue, I will be back with some more information in 5 more minutes.
Paul: here is the error from cgi error log
Paul: PHP Warning: Unknown(): Unable to load dynamic library './php_zip.dll' - ./php_zip.dll: cannot open shared object file: No such file or directory in Unknown on line 0
Paul: definitely showing it is not installed
Virgil Shaw: Thank you for holding.
Paul: because system cant even see it
Virgil Shaw: Paul, I have confirmed with the engineers and they have told me it is enabled on the servers.
Paul: so how do i enable it on the panel? I have checked on phpinfo(); and saw the error logs that it is not installed and tested it myself and not being able to process zip, how would you say it is enabled
Virgil Shaw: Thank you for chatting with us. Please feel free to contact us at any time. We are available 24x7.
Chat session has been terminated by the site operator.
We appreciate your patience. All operators are currently assisting other customers. Please continue to hold and we'll be with you as quickly as possible.
In the meantime, please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we'll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you for waiting.
*********************************
I tried again
You are now chatting with 'Virgil Shaw'
Chat session has been terminated by the site operator.
*********************************
They keep on terminating my chat support, I had to wait for hours to get on then I get booted in a heartbeat... unprofessional and cruel people
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Worst hosting ever
posted on May 29, 2008 by SergeyUser email: Hidden
Web site: Hidden
Used the services of PowWeb for: 1 year - 3 years
Date when last hosted by PowWeb (as of May 29, 2008): Current customer
PowWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
PowWeb Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 1
I am looking for another hosting because I have no tech support. They have level sub-zero support. They are just trying to blame you instead of to investigate what the problem is. Their responses you have to wait very often for more then a day.
I am very disappointed with powweb.
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Going from them
posted on Mar 27, 2008 by HiddenUser email: Hidden
Web site: Hidden
Used the services of PowWeb for: over 3 years
Date when last hosted by PowWeb (as of Mar 27, 2008): Current customer
PowWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
PowWeb Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 2
It's just terrible, no support, terrible performance, on phone few times i got somebody who don't speak english.
I just payed for one more year, they told me month ago that everything will be fixed, but... feel like idiot now.
Be aware!
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There are many better choices
posted on Feb 12, 2008 by johnUser email:
Web site: http://www.ohioinspector.com
Used the services of PowWeb for: over 3 years
Date when last hosted by PowWeb (as of Feb 12, 2008): Current customer
PowWeb Web Hosting Plan used: Hidden
Customer support rating: 4
Webhost Technical quality rating: 3
PowWeb Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 4
I have 4 websites in one industry so I have been able to ride powwebs down time outages. There are entire afternoons where my site is down. This applies especially in the summer. I have read articles that there equipment has been and still is obsolete. I can only attest that there outages over the 3 year period give credence to this. I think now is the time for me to switch and I am planning on transferring tomorrow.
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Stay as far away as possible!!!!!
posted on Sep 19, 2007 by AnonymousUser email: n/a
Web site: n/a
Used the services of PowWeb for: over 3 years
Date when last hosted by PowWeb (as of Sep 19, 2007): Current customer
PowWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
PowWeb Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Until they were bought out last year, I used to swear by this company. They were awesome. Great uptime and performance. I ran into a few technical issues that cost me a lot of customers due to their transfer. But I lived with it.
I now have daily issues starting around 7:30 in the morning until after 9:00 at night every day for 2.5 weeks. I can sometimes get to my site, but when I do it is very slow. Frequently I get server resets, page can not be displayed and many other issues causing my pages not to be displayed at all.
I've been in daily contact with their support to which it gets set up to a level 2 technician who sends back a response saying you may be a little slower during peak times. Taking over 2 minutes to load in which normally takes less then 10 seconds is not a little slower. And most of the time I can't get to the pages at all. But if I visit my website really late at night during the week days, it's perfect and super fast. And that's when they like to look at it and dismiss my complaint to start all over again the next day.
If you choose to try them out, I wish you the best of luck for they used to be an awesome company. Not worth the price or the headache.
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Oversold to the Max!
posted on Sep 05, 2007 by Richard O'BrienUser email: Hidden
Web site: Hidden
Used the services of PowWeb for: 1 year - 3 years
Date when last hosted by PowWeb (as of Sep 05, 2007): Less than 3 months ago
PowWeb Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 2
PowWeb Web hosting services Cost/Value rating: 4
Web hosting provider Overall rating: 2
Powweb started off OK, but has steadily decreased in performance since the beginning of the year.
This is obviously due to their aggressive pricing and marketing leading to a serious overselling situation.
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Stay Away
posted on Aug 13, 2006 by DukeUser email: Hidden
Web site: Hidden
Used the services of PowWeb for: 1 year - 3 years
Date when last hosted by PowWeb (as of Aug 13, 2006): Current customer
PowWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 6
PowWeb Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 1
Stay away from Powweb, they have really let customer service go out the door.
Expect (consistently 1/2 waits) to reach them.
They made changes to catch-all email forwarding - when calling them on it, (because they never informed me of the change) they blamed me.
bottom line - stay away!!!
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Find a solid host instead
posted on Aug 30, 2005 by AnonymousUser email: n/a
Web site: N/A
Used the services of PowWeb for: 3 months - 1 year
Date when last hosted by PowWeb (as of Aug 30, 2005): Current customer
PowWeb Web Hosting Plan used: They only have 1 plan
Customer support rating: 1
Webhost Technical quality rating: 1
PowWeb Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I left my other hosting company tera-byte because of all the things powweb was offering. I had consistant downtime with my first site but made the terrible mistake of thinking it was do to using MySql to run my entire site and their lack of keeping their sql servers running smoothly. So when I needed a second site and knew I would'nt be relying heavily on MySql I went ahead and signed up with them again.
Well, now I know it is all their servers that suffer from endless up and downtimes. One account is on their www2 server and another on their www3 server. Both experience endless slow periods.
When I finally had enough... I documented my downtimes over a few days and went to their forums to ask what is wrong with their servers and what they are going to do about it. First off, they have a announcement section, but NEVER report anything but major outtages that last days. So if your server is going up and down for 2 weeks they wont even mention it. Thus leaving you with the only choice of asking them in their forums what is going on.
I would check the server address and NOT my website address to ensure that it was the server that was running slow and not just my site. I wrote saying that their server (which was only a blank page with the name of the server) would take up to 2 minutes to load at times and this was unacceptable. I told them I shouldn't be the one monitoring your servers for uptime and that if your servers are having problems you should tell your customers about it and not the other way around. I asked for a explanation as to why these problems weren't in their announcements section.
After a few forum trolls blasted me with everything from I must not know how to make a website, I need to clear my cache to your so dumb for not telling us your address so we can check it ourselves (Even though I clearly stated I was checking the server not my website for downtime). Anyway, a employee finally answered me and in a very condensending tone explained that a user had been running bad scripts on the server for a week and his account was deleted. He then went on to call me a liar about my website on www2 having any problems and I must just be making that up. He then promptly closed the thread. I came back the next day to read this and didn't even get the chance to respond. It was rude and completely unneccasary. BTW, my problems cleared up for awhile on my www3 account but are now back again and plague my www2 account as well. I do not enjoy jumping around companies but they have forced me start looking for a new webhost when my accounts run out.
P.S. Here is how a professional company should have responded,
Dear customer we are so sorry for the inconvenience. We will work harder in the future to inform our valued customers of intermittant problems with our servers. We will look into the www2 server and make sure absolutely nothing is happening there. Once again we apologize for your inconvenience and hope to continue doing business with you in the future. LOL, good luck hearing that from Powweb.
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very dependable
posted on Aug 25, 2004 by JOHN FLOROUser email:
Web site: desertwebonline.com
Used the services of PowWeb for: 1 year - 3 years
Date when last hosted by PowWeb (as of Aug 25, 2004): Current customer
PowWeb Web Hosting Plan used: pow web
Customer support rating: 10
Webhost Technical quality rating: 10
PowWeb Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
very good support & site is always up & running
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