m6.net money refund guarantee is scam

" yasser@webtools-int.com
Posted On: 19 Jan 2010 12:39 Pm
Hello,

kindly, cancel my account and refund money !!


i did not have any negative impression about your services as we're still new to your service (just two days) and not been fully experienced with your services.


But since we are an Internet services provider company , we need on a daily basis to use a backing-up/Restoring Db's up to of 20 times/day!!

Therefore, it is not possible that every time we need so, we have to refer to you and submitting tickets, then waiting for answer, and so on...

Therefore, please go-on in canceling our account and try to refund money as quickly as you can.


Thanks ... and Best Regards
Yasser Essam El-Deen
M6.Net - Arvind
Posted On: 20 Jan 2010 12:45 Am
Dear Yasser,

Thanks for contacting the M6.Net Billing department. We hate to lose customers like you. We don’t want to see you go. If you’ve canceled your account because of issues you’ve had with our service, contact me and we’ll sort them out Right Away! Reply Me, I will personally ensure your issues are solved once and for all. We’ll do all we can for you to ensure you keep hosting with us at M6.Net.Keeping you as a one of our valued customers is so very important to us.
So if you continue to leave - I would really like to hear from you to find out why you decided to cancel your account. Better still for you, I would like the opportunity to do all I can personally, to keep you as a customer.

If you have more questions please do not hesitate to ask.

NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.



Regards,
Arvind
M6.Net
Yasser Essam El-Deen
Posted On: 20 Jan 2010 01:30 Am
Dear Arvind,





The reason for my cancellation request was not because of any failure on your part, but because of the lack of some services that are necessary for us, and specifically the Db Back-up/Restore service as I have mentioned before in my previous ticket !!



Also, I really appreciate your offer, but as I have told you it was very important part to us to find this option was available!!. So, kindly go-ahead ... Thanks.




















Kind Regards,



Yasser Essam El-Deen, Business Development Manager

Web-Tools Co.,

Gsm Mobile: +20 11 444 6012

Tel: +202 2256 5074

Fax: +202 2256 5074

E-Mail: yasser@webtools-int.com

Website: http://www.webtools-int.com

Logo Final







From: M6.Net - Arvind [mailto:billing@m6.net]
Sent: Wednesday, January 20, 2010 2:45 Am
To: yasser@webtools-int.com
Subject: [Billing #MEA-463893]: account cancelation request



Dear Yasser,

Thanks for contacting the M6.Net Billing department. We hate to lose customers like you. We don’t want to see you go. If you’ve canceled your account because of issues you’ve had with our service, contact me and we’ll sort them out Right Away! Reply Me, I will personally ensure your issues are solved once and for all. We’ll do all we can for you to ensure you keep hosting with us at M6.Net.Keeping you as a one of our valued customers is so very important to us.
So if you continue to leave - I would really like to hear from you to find out why you decided to cancel your account. Better still for you, I would like the opportunity to do all I can personally, to keep you as a customer.

If you have more questions please do not hesitate to ask.

NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.



Regards,
Arvind
M6.Net

Ticket History yasser@webtools-int.com (Client) Posted On: 19 Jan 2010 06:09 Pm



Attachments image002.jpg (3.45 KB)
M6.Net - Arvind
Posted On: 20 Jan 2010 08:53 Pm
Dear Yasser,

Thanks for contacting the M6.Net Sales and Billing department. Your account has now been marked as canceled, and a refund, if one is applicable, will begin processing for your account soon.

Any remaining credits under your account will be refunded if you are canceling before 90 days after the sign-up date or if you are canceling within 30 days after your sign up date a full refund minus any domain registration fees will be issued to you.

If you are a PayPal client with a PayPal subscription set up; please remember to cancel that via your PayPal account to avoid any unexpected payments, we cannot cancel these automatically. All going well your refund should be issued by 17/03/10. Thank you very much for hosting with M6.Net. Please let me know if you need any further information or assistance.

If you have more questions please do not hesitate to ask.

NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.



Regards,
Arvind
M6.Net
yasser@webtools-int.com
Posted On: 24 Jan 2010 09:46 Pm
Is there any other procedure that i have to do?? or just waiting !!


Kind Regards
M6.Net - Arvind
Posted On: 25 Jan 2010 07:22 Pm
Dear Yasser,

Thank you for contacting M6.Net Sales and Billing department.

Your account has been canceled as per your request. If you are a PayPal client with a PayPal subscription set up; please remember to cancel that via your PayPal account to avoid any unexpected payments, we cannot cancel these automatically.
If you have more questions please do not hesitate to ask.

NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.



Regards,
Arvind
M6.Net
yasser@webtools-int.com
Posted On: 19 Mar 2010 10:43 Pm
Dear All,

Your specified date for refunding my money was over "17/03/2010" three days ago !!
But, I didn't receive any yet !!


Kindly Advice

Regards
Yasser Essam El-Deen
Yasser Essam El-Deen
Posted On: 19 Mar 2010 11:00 Pm
Dear All,

Your specified date for refunding my money was over "17/03/2010" three days ago !!
But, I didn't receive any yet !!


Kindly Advice





Kind Regards,

Yasser Essam El-Deen, Business Development Manager

Tel: +202 2256 5074

Fax: +202 2256 5074

Gsm Mobile: +2011 4446012

E-Mail: yasser@webtools-int.com

Website: http://www.webtools-int.com


M6.Net - Arvind
Posted On: 20 Mar 2010 11:40 Am
Dear Yasser,

Your issue has been escalated to our admin, you will be heard soon.

If you have more questions please do not hesitate to ask.

NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.



Regards,
Arvind
M6.Net
Yasser Essam El-Deen
Posted On: 23 Mar 2010 12:30 Pm
Hi,



I didn't get any answer yet from your side about my money refunds !!







Kind Regards,

Yasser Essam El-Deen, Business Development Manager

Tel: +202 2256 5074

Fax: +202 2256 5074

Gsm Mobile: +2011 4446012

E-Mail: yasser@webtools-int.com

Website: http://www.webtools-int.com



From: Billing [mailto:billing@m6.net]
Sent: Tuesday, March 23, 2010 1:55 Pm
To: yasser@webtools-int.com
Subject: [Billing #MEA-463893]: account cancelation request



yasser@webtools-int.com,
This message concerns your Ticket #MEA-463893. We have not received any response back from you in 72 hours, and would like to know if you consider this issue to be resolved. If you have any further questions, simply respond to this Email.

Subject: account cancelation request
Department: Billing
Priority: Critical
Status: Level 1

Please let us know how we did! How would you rate this experience with our team? Good , Not good.

Please note that the Ticket will automatically be closed within 24 hours if no response is received from you. The Ticket will not be closed in the case that you send another reply.

M6.Net


M6.Net - Arvind
Posted On: 23 Mar 2010 10:15 Pm
Dear Yasser Essam,

Your refund issue has been escalated to our admin, you will be heard soon.

If you have more questions please do not hesitate to ask.

NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.



Regards,
Arvind
M6.Net
yasser@webtools-int.com
Posted On: 06 Apr 2010 05:32 Pm
Hi, I didn't receive my refund yet, since my account was canceled before 25 Jan 2010 ... kindly advice
yasser@webtools-int.com
Posted On: 06 Apr 2010 05:34 Pm
Hi, I didn't receive my refund yet, since my account was canceled before 25 Jan 2010 ... kindly advice.....


please check ticket No. #MEA-463893
yasser@webtools-int.com
Posted On: 09 Apr 2010 06:28 Pm
Anybody here !!!

M6.Net - Arvind
Posted On: 10 Apr 2010 03:28 Pm
Dear Client,

I have updated your refund issue to our admin, your refund should be issue until next week.

If you have more questions please do not hesitate to ask.

NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.



Regards,
Arvind
M6.Net
yasser@webtools-int.com
Posted On: 16 Apr 2010 03:00 Am
Hi,

We are going into the third month, and I didn't receive anything yet !!??

Kindly Advice
Regards
yasser@webtools-int.com
Posted On: 18 Apr 2010 01:53 Pm
So, I think I have to wait one year to receive my refund ... right !!??
Yasser Essam El-Deen
Posted On: 24 Apr 2010 11:30 Pm
Hi,



I think it is a long time enough now to stop your procrastinate in refunding
my money !!



So, If this issue will not be resolved within this week I will file a
complaint to the Internet Complaint Crime Center (IC3), Better Business
Bureau, and to your local Fbi office.





Kind Regards,

Yasser Essam El-Deen, Business Development Manager

Gsm Mobile: +2011 4446012

E-Mail: yasser@webtools-int.com

Website: http://www.webtools-int.com




Yasser Essam El-Deen
Posted On: 24 Apr 2010 11:30 Pm
Hi,



I think it is a long time enough now to stop your procrastinate in refunding
my money !!



So, If this issue will not be resolved within this week I will file a
complaint to the Internet Complaint Crime Center (IC3), Better Business
Bureau, and to your local Fbi office. "