Reviews of M6.net
M6.net : User ReviewsWeb Host Site: http://www.m6.net/
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M6.net web hosting plans listed at Best Host Ratings:
- MICRO-Kit
$4.00 / month, 250 MB Space, 20.0 GB transfer - SME-Kit
$9.42 / month, 2000 MB Space, 40.0 GB transfer - DEV-Kit
$16.75 / month, 4000 MB Space, 80.0 GB transfer - SQL-Kit
$31.25 / month, 8000 MB Space, 160.0 GB transfer - PRO-Kit
$45.00 / month, 12000 MB Space, 200.0 GB transfer - POWER-Kit
$69.25 / month, 18000 MB Space, 500.0 GB transfer
M6.net average Uptime 99.582%
Based on 1706 days of uptime monitoring of 1 web sites hosted with M6.net
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m6.net money refund guarantee is scam
posted on May 01, 2010 by Yasser Essam El-DeenUser email: Hidden
Web site: webtools-int.net
Used the services of M6.net for: less than a month
Date when last hosted by M6.net (as of May 01, 2010): 3 months - 1 year ago
M6.net Web Hosting Plan used: windows reseller
Customer support rating: 1
Webhost Technical quality rating: 8
M6.net Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 1
" yasser@webtools-int.com
Posted On: 19 Jan 2010 12:39 Pm
Hello,
kindly, cancel my account and refund money !!
i did not have any negative impression about your services as we're still new to your service (just two days) and not been fully experienced with your services.
But since we are an Internet services provider company , we need on a daily basis to use a backing-up/Restoring Db's up to of 20 times/day!!
Therefore, it is not possible that every time we need so, we have to refer to you and submitting tickets, then waiting for answer, and so on...
Therefore, please go-on in canceling our account and try to refund money as quickly as you can.
Thanks ... and Best Regards
Yasser Essam El-Deen
M6.Net - Arvind
Posted On: 20 Jan 2010 12:45 Am
Dear Yasser,
Thanks for contacting the M6.Net Billing department. We hate to lose customers like you. We don’t want to see you go. If you’ve canceled your account because of issues you’ve had with our service, contact me and we’ll sort them out Right Away! Reply Me, I will personally ensure your issues are solved once and for all. We’ll do all we can for you to ensure you keep hosting with us at M6.Net.Keeping you as a one of our valued customers is so very important to us.
So if you continue to leave - I would really like to hear from you to find out why you decided to cancel your account. Better still for you, I would like the opportunity to do all I can personally, to keep you as a customer.
If you have more questions please do not hesitate to ask.
NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.
Regards,
Arvind
M6.Net
Yasser Essam El-Deen
Posted On: 20 Jan 2010 01:30 Am
Dear Arvind,
The reason for my cancellation request was not because of any failure on your part, but because of the lack of some services that are necessary for us, and specifically the Db Back-up/Restore service as I have mentioned before in my previous ticket !!
Also, I really appreciate your offer, but as I have told you it was very important part to us to find this option was available!!. So, kindly go-ahead ... Thanks.
Kind Regards,
Yasser Essam El-Deen, Business Development Manager
Web-Tools Co.,
Gsm Mobile: +20 11 444 6012
Tel: +202 2256 5074
Fax: +202 2256 5074
E-Mail: yasser@webtools-int.com
Website: http://www.webtools-int.com
Logo Final
From: M6.Net - Arvind [mailto:billing@m6.net]
Sent: Wednesday, January 20, 2010 2:45 Am
To: yasser@webtools-int.com
Subject: [Billing #MEA-463893]: account cancelation request
Dear Yasser,
Thanks for contacting the M6.Net Billing department. We hate to lose customers like you. We don’t want to see you go. If you’ve canceled your account because of issues you’ve had with our service, contact me and we’ll sort them out Right Away! Reply Me, I will personally ensure your issues are solved once and for all. We’ll do all we can for you to ensure you keep hosting with us at M6.Net.Keeping you as a one of our valued customers is so very important to us.
So if you continue to leave - I would really like to hear from you to find out why you decided to cancel your account. Better still for you, I would like the opportunity to do all I can personally, to keep you as a customer.
If you have more questions please do not hesitate to ask.
NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.
Regards,
Arvind
M6.Net
Ticket History yasser@webtools-int.com (Client) Posted On: 19 Jan 2010 06:09 Pm
Attachments image002.jpg (3.45 KB)
M6.Net - Arvind
Posted On: 20 Jan 2010 08:53 Pm
Dear Yasser,
Thanks for contacting the M6.Net Sales and Billing department. Your account has now been marked as canceled, and a refund, if one is applicable, will begin processing for your account soon.
Any remaining credits under your account will be refunded if you are canceling before 90 days after the sign-up date or if you are canceling within 30 days after your sign up date a full refund minus any domain registration fees will be issued to you.
If you are a PayPal client with a PayPal subscription set up; please remember to cancel that via your PayPal account to avoid any unexpected payments, we cannot cancel these automatically. All going well your refund should be issued by 17/03/10. Thank you very much for hosting with M6.Net. Please let me know if you need any further information or assistance.
If you have more questions please do not hesitate to ask.
NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.
Regards,
Arvind
M6.Net
yasser@webtools-int.com
Posted On: 24 Jan 2010 09:46 Pm
Is there any other procedure that i have to do?? or just waiting !!
Kind Regards
M6.Net - Arvind
Posted On: 25 Jan 2010 07:22 Pm
Dear Yasser,
Thank you for contacting M6.Net Sales and Billing department.
Your account has been canceled as per your request. If you are a PayPal client with a PayPal subscription set up; please remember to cancel that via your PayPal account to avoid any unexpected payments, we cannot cancel these automatically.
If you have more questions please do not hesitate to ask.
NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.
Regards,
Arvind
M6.Net
yasser@webtools-int.com
Posted On: 19 Mar 2010 10:43 Pm
Dear All,
Your specified date for refunding my money was over "17/03/2010" three days ago !!
But, I didn't receive any yet !!
Kindly Advice
Regards
Yasser Essam El-Deen
Yasser Essam El-Deen
Posted On: 19 Mar 2010 11:00 Pm
Dear All,
Your specified date for refunding my money was over "17/03/2010" three days ago !!
But, I didn't receive any yet !!
Kindly Advice
Kind Regards,
Yasser Essam El-Deen, Business Development Manager
Tel: +202 2256 5074
Fax: +202 2256 5074
Gsm Mobile: +2011 4446012
E-Mail: yasser@webtools-int.com
Website: http://www.webtools-int.com
M6.Net - Arvind
Posted On: 20 Mar 2010 11:40 Am
Dear Yasser,
Your issue has been escalated to our admin, you will be heard soon.
If you have more questions please do not hesitate to ask.
NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.
Regards,
Arvind
M6.Net
Yasser Essam El-Deen
Posted On: 23 Mar 2010 12:30 Pm
Hi,
I didn't get any answer yet from your side about my money refunds !!
Kind Regards,
Yasser Essam El-Deen, Business Development Manager
Tel: +202 2256 5074
Fax: +202 2256 5074
Gsm Mobile: +2011 4446012
E-Mail: yasser@webtools-int.com
Website: http://www.webtools-int.com
From: Billing [mailto:billing@m6.net]
Sent: Tuesday, March 23, 2010 1:55 Pm
To: yasser@webtools-int.com
Subject: [Billing #MEA-463893]: account cancelation request
yasser@webtools-int.com,
This message concerns your Ticket #MEA-463893. We have not received any response back from you in 72 hours, and would like to know if you consider this issue to be resolved. If you have any further questions, simply respond to this Email.
Subject: account cancelation request
Department: Billing
Priority: Critical
Status: Level 1
Please let us know how we did! How would you rate this experience with our team? Good , Not good.
Please note that the Ticket will automatically be closed within 24 hours if no response is received from you. The Ticket will not be closed in the case that you send another reply.
M6.Net
M6.Net - Arvind
Posted On: 23 Mar 2010 10:15 Pm
Dear Yasser Essam,
Your refund issue has been escalated to our admin, you will be heard soon.
If you have more questions please do not hesitate to ask.
NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.
Regards,
Arvind
M6.Net
yasser@webtools-int.com
Posted On: 06 Apr 2010 05:32 Pm
Hi, I didn't receive my refund yet, since my account was canceled before 25 Jan 2010 ... kindly advice
yasser@webtools-int.com
Posted On: 06 Apr 2010 05:34 Pm
Hi, I didn't receive my refund yet, since my account was canceled before 25 Jan 2010 ... kindly advice.....
please check ticket No. #MEA-463893
yasser@webtools-int.com
Posted On: 09 Apr 2010 06:28 Pm
Anybody here !!!
M6.Net - Arvind
Posted On: 10 Apr 2010 03:28 Pm
Dear Client,
I have updated your refund issue to our admin, your refund should be issue until next week.
If you have more questions please do not hesitate to ask.
NOTE: In order to make sure we get your query, please do not reply to this ticket via email, but rather login at https://accounts.m6.net/support with the email address used to create this ticket.
Regards,
Arvind
M6.Net
yasser@webtools-int.com
Posted On: 16 Apr 2010 03:00 Am
Hi,
We are going into the third month, and I didn't receive anything yet !!??
Kindly Advice
Regards
yasser@webtools-int.com
Posted On: 18 Apr 2010 01:53 Pm
So, I think I have to wait one year to receive my refund ... right !!??
Yasser Essam El-Deen
Posted On: 24 Apr 2010 11:30 Pm
Hi,
I think it is a long time enough now to stop your procrastinate in refunding
my money !!
So, If this issue will not be resolved within this week I will file a
complaint to the Internet Complaint Crime Center (IC3), Better Business
Bureau, and to your local Fbi office.
Kind Regards,
Yasser Essam El-Deen, Business Development Manager
Gsm Mobile: +2011 4446012
E-Mail: yasser@webtools-int.com
Website: http://www.webtools-int.com
Yasser Essam El-Deen
Posted On: 24 Apr 2010 11:30 Pm
Hi,
I think it is a long time enough now to stop your procrastinate in refunding
my money !!
So, If this issue will not be resolved within this week I will file a
complaint to the Internet Complaint Crime Center (IC3), Better Business
Bureau, and to your local Fbi office. "
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Poor Availability
posted on Apr 26, 2010 by Glen WarburtonUser email:
Web site: www.beaumarislifeboat.com
Used the services of M6.net for: over 3 years
Date when last hosted by M6.net (as of Apr 26, 2010): Current customer
M6.net Web Hosting Plan used: n/a
Customer support rating: 5
Webhost Technical quality rating: 9
M6.net Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
Our web site is very often down - far too often I try and go on it and it's not there. Whenever we submit a support ticket there is no indication as to why it has happened. We do not monitor the website but it seems to be up and down (that we spot) about 10 times a month - we don't check very often either. I'm afraid I can't recommend M6.
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M6.net Rocks!
posted on Jun 26, 2009 by FredUser email: n/a
Web site: n/a
Used the services of M6.net for: 1 year - 3 years
Date when last hosted by M6.net (as of Jun 26, 2009): Current customer
M6.net Web Hosting Plan used: n/a
Customer support rating: 9
Webhost Technical quality rating: 9
M6.net Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Their hosting services are the best value for the price. I don't think you will find a cheaper price then there's. To host 10 websites under $20 per month, what more can you ask? Plus their bandwidth restrictions are quite high.
If you are serious about reliability and availability then stop being so cheap and pony up the cash (ie go out to discountasp.net and pay $15/month for 1 website) and quite your complaining. Most sites that are hosted at m6.net are non critical websites meaning that they are primarily hobby websites or websites that can afford to be down for 1/2 hour to an hour. If you are a reseller and can't afford to be down, then go for a more expensive hosting company. For me, I've been with m6.net for over 2 years and so far they have NOT been as incompetent as some of the reviewers here claim them to be. Yes, expect a 1 day turnaround for any support issues raised. But once the site is setup and configured, it usually is okay. I host 10 websites and none of my clients have ever complained about availability. Well, maybe I'm one of the luckier customers
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They are the most pathetic compny I have ever Seen
posted on Jun 25, 2009 by O.P.ChhabraUser email: Hidden
Web site: Hidden
Used the services of M6.net for: 1 year - 3 years
Date when last hosted by M6.net (as of Jun 25, 2009): Current customer
M6.net Web Hosting Plan used: Flex
Customer support rating: 1
Webhost Technical quality rating: 1
M6.net Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I have my account with them, and for the past two years I had been suffering with the crap they were giving me. Today I am relived I had ultimately taken a discussion after almost 100 mails to their supprt people, And I had to request despite the fact that I had all my dues duly paid.
Their sport staff insisted me to pay $66, I also Sent him a communication I had with their MD Michael Guilfoyal michaelg@m6.net
My Client sent them a mail, and their Mr. Rakesh without getting to the depth of the incident sent a mail to my client that this domain is down because of Non Payment. I almost Lost the Client, I had to immidiatly setup another account with four times more cost then I charged to get out of this situation.
They are Not Bothered about any bodies reputation, they are not bothered about their own words and they are not ready to talk to understand if the other person is right.
Their Mr. Ben Feels He is doing favour to us by hosting our accounts. But They really Need to be taught now that A Customer is GOD, which they have forgotten.
I think its time for them to wrap up.
Omi
Webhost can reply to this review here
worst technical help
posted on Apr 04, 2009 by AnonymousUser email: n/a
Web site: n/a
Used the services of M6.net for: less than a month
Date when last hosted by M6.net (as of Apr 04, 2009): Less than 3 months ago
M6.net Web Hosting Plan used: NetSarter
Customer support rating: 3
Webhost Technical quality rating: 4
M6.net Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 3
I bought the basic windows package with sql server. It took a day to have my account ready. I got an error when I tried to create the database. They eventually created but their sql web management was down and I coudn't connect to their sql server via management studio. I asked for help, all they wanted were more screen shots. After 3 days of sending screen shots, I finally asked for a refund and they said no problem but it will take 60 days. I would not recommend M6.net to anyone!
Webhost can reply to this review here
Waste of time and money
posted on Feb 13, 2009 by Ken SowtonUser email: Hidden
Web site: kislab.com
Used the services of M6.net for: less than a month
Date when last hosted by M6.net (as of Feb 13, 2009): N/A
M6.net Web Hosting Plan used: Flex
Customer support rating: 1
Webhost Technical quality rating: 2
M6.net Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
It was quickly apperent that we wouldn't use this host for long as their support was worthless form the start. We applied for a refund as guaranteed on signing up. Later they said the refund would be paid two months later. When that didn't happen they didn't answer any emails and the credit card company said the transaction was too long past. Don't trust these people and their promises.
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30 Day Trial Scam
posted on Oct 24, 2008 by KayUser email: Hidden
Web site: www.loadboy.com
Used the services of M6.net for: Hidden
Date when last hosted by M6.net (as of Oct 24, 2008): Hidden
M6.net Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 8
M6.net Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 5
M6.net's Refund policy is a scam. After sending them an email requesting to cancel my account, not once did they acknowledge it. Of course, they didn't bother to tell me that they had to "acknowledge" my cancel request before it was considered "valid". One email and two support tickets we're sent. It wasn't until AFTER my thirty day trail was up that they notified my that "I" didnt' submit the request right. BEWARE!!!
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The Absolute Worst
posted on Oct 10, 2008 by Cross Keys DentalUser email:
Web site: www.CrossKeysDental.com
Used the services of M6.net for: 1 year - 3 years
Date when last hosted by M6.net (as of Oct 10, 2008): Current customer
M6.net Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
M6.net Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
I hardly ever do this,but STAY away from M6. This is the absolute worst Hosting Company. I've put my email out there. Feel free to contact me if you have any questions. Not Reliable, and Dishonest. What else can you say ? Run don't walk away from these people.
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m6.net worst hosting ever
posted on Sep 10, 2008 by Oscar Valenzuela WongUser email: Hidden
Web site: www.mexicommerce.com.mx
Used the services of M6.net for: over 3 years
Date when last hosted by M6.net (as of Sep 10, 2008): Current customer
M6.net Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
M6.net Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
M6.net plain sucks.
This year had ALL my sites down for four weeks (of course they didn't refund me anything), but that’s not all, they used to be average (I mean 5 out of 10) but now they are just helpless, support takes forever, they can't fix anything quick and most of the time they don't even know what you are talking about, I don't know if they are stupid or just lazy. Every week at least one issue arises (without me doing any changes of course). I have all kinds of problems, email suddenly stop sending and/or receiving, my databases MS SQL and MySQL stop accepting connections, my sites go offline very often, I use a custom dll which becomes unregistered every time there is another problem, I have to restore MY OWN backups for the sites since they are totally unable to restore a working copy after a failure.... anyway you get the idea.
So, run run RUN away from this awful company as I'm doing now. Don't wait until they ruin your business.
Oscar.
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Flat out Fraud
posted on Sep 07, 2008 by stuUser email: Hidden
Web site: Hidden
Used the services of M6.net for: 1 month - 3 months
Date when last hosted by M6.net (as of Sep 07, 2008): Less than 3 months ago
M6.net Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
M6.net Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
I decided to give M6.net a try and I have regretted it since...
Signup is easy and it took about a day to get my first site setup there. It is a really basic html site... Then I decided it was time to move a .NET site with a MS SQL db over and that is when the entertainment started.
Something went wrong with the SQL setup and I decided that since I had two available, I would just delete one and create the second.
It took two months to get the first DB to delete and then they server had some issue which toasted the second. Making the site dead. I got a notice the next day (it was down for 16 hours) that they had some issue and all clients on that server had to check for errors...
16 hours, then I get a message? Thank God it was not a site servering anything!!!!
So after this I was finished with M6.net. I canceled my account at the end of July (85 days after sign up). They pro-rate the hosting fee after 30 days and up to 90. Since I was within the TOS, I figured it would be a week or two before I got a refund.
I have 6 emails now saying "it will take a week". It has been 7 weeks and still no refund and they still keep telling me "it will be a week".
My advice, run don't walk away from this group of scam artists.
btw - If you see this same review on other sites, its because I am spreading the word....
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