Lunarpages Review Reply
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Getting worse daily
posted on Apr 23, 2008 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Lunarpages for: Hidden
Date when last hosted by Lunarpages (as of Apr 23, 2008): Hidden
Lunarpages Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
Lunarpages Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
Been with them 6 years.
They used to be great. Now they are terrible. They took our customer support forum offline because of "cycles" without warning. 24 hours later they have yet to respond to the issue. Their tech support is terrible. The notifications they send are unreadable as they do not use native English speakers for upper level support.
Support waits on the phone run to 15 minutes and then they do nothing. I miss the old lunarpages but now we will migrate.