Lunarpages Review Reply
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Once Upon A Time ...
posted on Mar 17, 2008 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of Lunarpages for: Hidden
Date when last hosted by Lunarpages (as of Mar 17, 2008): Hidden
Lunarpages Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 3
Lunarpages Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 2
Lunar Pages was GREAT. At one time. They now lack the customer service that earned our business. There are still a couple knowledgeable techs there, but they're very difficult to reach. Most support ticket responses are completely irrelevant to the topic. Of course, this is assuming you can get a response. My most recent support ticket is now more than 10 days old, with no resolve. Meanwhile, my business sits on hold.
What do they care though? My account is only good for $7 per month, and I've already paid.