I used to be a loyal customer of lunarpages, until they suspended my site without warning. They they told me to upgrade to their $99 dedicated plan or $45 VPS plan or they won't help me. This is unfair and holding my company hostage!!!
The reason is because you are only allowed to use 1% CPU and I was using 3%, with "200-300 allowed per server". My site only has text and small jpgs, and I access MySQL about 6 times per minute with my simplemachines forum. When they claim 'unlimited' MySQL, its a lie.
The tech support ignored emails and was clueless to all my dumbed down technical questions when I called. Oh and I was put on hold for 20 minutes.
For the last 6 months (2nd half of 2007) I found my site down fairly often. When I ask, all they say is 'problem has been fixed'. But it happened all the time.
They also refused to transfer my site for me to the new plan, unless I pay an additional $50.
Don't get lunarpages, they used to be good but not anymore!!!
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