First of all, they have no defense period against DOS attacks. If you are running a retail business, you are going to kill your sales going with them. Search engines will hate your site because it is constantly down.

Second, they suspend your site without warning you ahead of the time, which really sucks if you run a 24/7 web site that has customers and search engine spiders constantly looking at your site.

Basically, they are a complete irresponsible hosting company that should never be allowed to host any quality sites. If you want quality, go use pair.com

I don't want to completely bash lunarpages, their email support and phone support are pretty good. but man, they need to work on these other details..