This company is serius oversellers. Stay away from them. You wait on hold for ever for tech support. The e-mail doesen't work sometimes. The server has gone down. Very bad. STAY AWAY

At a time when service is "out the window" almost anywhere in any industry, Lunar Pages is quick, efficient, knowledgeable, courteous and effective in handling anything from a newbie question to more complex issues. Such a refreshing, helpful experience! I would highly recommend them to anyone whether for a family site or a multi-million dollar company!

Their servers are slow, support is non-existant (3 times when our website was down they did not respond for 2-5 DAYS) and very unfriendly.

Even worse, they just suspended our account for non-payment, but did not bother to email us.

If you want a real host, the best by far is ICDsoft
(they actually answer their support tickets)

LunarPages Bad hosting company.

there phone support waiting is around 50 minutes and no solution on phone. On ticket first two - three replies comes quickly then no reply for long time.

they suspended my a/c saying that i spammed and the email they refred is very old and was using some script which was removed a long time back

one of other site they suspended saying that there are some script those are not safe. I made that site using Joomla only and when i asked for more details there one no details.

My business got suffered for 7days andi had a lost of huge $s..

Lunar pages is bad hosting company even wrost

The price is great, lots of domains hosted besides the start one. Might improve some user interfaces, but that should be a bonus. I have 2 accounts and 4 domains hosted. Very satisfied, overall.

Without Lunarpages I would be paying alot more money, I host like 5 sites on my account global-rs.info woeclan.com grsclan.com brimhaven.com and gohillary08.org

Lunarpages is the host to use!

9.75/10!

We purchased a custom dedicated hosting package. Though the price was pretty good, every thing else sucked. 4 days after paying, we still dont have our account information or access to our server. Initially they responded prettly quickly to our ticket, but after 2-3 iterations later, the tickets were never answred.

We picked this company after looking at reviews on the web and for their price. But our experience with them so far is totally and extremely unsatisfactory.

We are going to ask for a full refund since we were very unhappy with Lunar Pages.

Some of the rating we provided above are not applicable to us yet, since we havent seen any movement on our hosting package.

I just started with a company that is hosted by Lunar Pages (Looney Pages is more like it). My predecessor never did backups of our site or db, so i paid LP to restore a db table for me.

They took my credit card information and a week later they told me that they were unable to restore my db table, as they had lost all backup information during a server maintenance routine!

No 24/7 support. They are on California time, so i have to wait until 11am to even try to call someone. I have waited 12, 23, and 18 minutes for phone support. Their forums show that others have waited 50 minutes before giving up.

When the DO answer the phone, you get level 1 support, which means they have no idea what you are talking about.

I'm not sticking around to find out what else is wrong...

Good Luck!

I honestly think that Lunarpages is one of the best hosts out there. They have a very friendly and quick, knowledgeable tech/support staff.

I think the people who rated this host bad was before they updated their plans (Basic now with a massive 250 GB, and 2500 GB transfer!). I'd think their support ways have changed as well. Who knows? I have yet to see... But up to this moment, my hosting experience has gotten along perfectly.

I have been using Lunarpages for about 3 years now and I am very satisfied with their service. Especially their customer service by email is very responsive. I think I never had to wait for more than 1 or 2 hours before I got a helpful response.
There had been some downtime but maybe once in half a year and only very brief.
This was all with a basic hosting plan which is very generous. Due to growing traffic on my site I will probably switch to a virtual private hosting soon and will add my experience about moving the website here.