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Reviews of Lonex

Lonex : User Reviews
Web Host Site: http://www.lonex.com/
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Average Rating of Lonex


Overall rating

7.80/10

Customer support

6.71/10

Technical quality/Reliability

5.00/10

Cost/Value

6.14/10


Based on 35 user reviews and votes

Lonex average Uptime 99.821%

View Details Based on 2233 days of uptime monitoring of 1 web sites hosted with Lonex
Click here for complete reliability report

Unjustified account suspension

posted on Jan 11, 2009 by Shannon Hill

User email:

Web site: manoman.sqhill.com

Used the services of Lonex for: 1 year - 3 years

Date when last hosted by Lonex (as of Jan 11, 2009): Current customer

Lonex Web Hosting Plan used: Business

Customer support rating: 2

Webhost Technical quality rating: 4

Lonex Web hosting services Cost/Value rating: 3

Web hosting provider Overall rating: 2

Last week tech support suspended (without
warning) all access because they thought someone had broken into my accounts. They
had not. They showed me ftp commands from
a system log they claimed were from a
"forbidded background process" which matched
exactly an ftp command I was running in a
cron script. I pointed them to the script,
but they (falsely) claimed that they ftp
command was not from there. I was finally
able to get them to admit that I was doing
nothing wrong, that my cron script violated
no terms-of-service, and that they hoped
that I "understood". This after trying to
convince my that all my pcs at home were
infected with trojans or viruses, that that
someone had probably stolen the passwords
to all my accounts. See Ticket 174030 for
all the details. I won't be staying with
Lonex... ignorant tech support, no
control of email spam filtering, no
anonymous ftp, no web drive support, etc.


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User Comments(0)

lots of downtime

posted on Jun 09, 2008 by dave

User email: Hidden

Web site: www.davesdrivers.com

Used the services of Lonex for: 1 year - 3 years

Date when last hosted by Lonex (as of Jun 09, 2008): Current customer

Lonex Web Hosting Plan used: Hidden

Customer support rating: 10

Webhost Technical quality rating: 10

Lonex Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 3

lots of downtime with lonex, and slow down of servers around busy times of the day.
support is good but the downtime is starting to hurt my site so will be moving at the end of this package.

package states 1500gb transfer a month but don't expect to get anywhere near that, i got a email from them when my site hit 300gb in one month and moved to a less powerful server pushing up my cpu useage.
with lonex you get what you pay for cheap and cheerful hosting , but when your site get busy its time to move on.


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Awesome service!

posted on Nov 22, 2006 by simondec

User email: Hidden

Web site: www.simondecarufel.com

Used the services of Lonex for: 1 year - 3 years

Date when last hosted by Lonex (as of Nov 22, 2006): Current customer

Lonex Web Hosting Plan used: Hidden

Customer support rating: 10

Webhost Technical quality rating: 10

Lonex Web hosting services Cost/Value rating: 10

Web hosting provider Overall rating: 10

Great web host! I am with Lonex for more than two years and I never had any single problem. Clean control panel, incredible uptime, cheap prices and a really great customer support including an online chat! Don't look any further, you got the right provider... Keep up the good work Lonex!


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These guys don't know how to run a hosting operation

posted on Oct 27, 2005 by moni

User email: Hidden

Web site: n/a

Used the services of Lonex for: 3 months - 1 year

Date when last hosted by Lonex (as of Oct 27, 2005): Current customer

Lonex Web Hosting Plan used: Hidden

Customer support rating: 5

Webhost Technical quality rating: 2

Lonex Web hosting services Cost/Value rating: 8

Web hosting provider Overall rating: 2

I've been with lonex a little over 6 months. Right now, my site is down... I wasn't going to go online and smear them when I decided to leave their hosting some 2 days ago, but they haven't even provided me the courtesy to stay online while I pull my material off. Currently the database system is down.

In my time with them, the service has been spotty... 5-30 minute outages that might normally go undetected unless you're online all the time, but still doesn't account for a high availibility system.

In the last 2 months, my site has been down no less than 10 times... 2 were major, I'm currently in the middle of a 3rd major outage (going on 3 hrs). Before that, there was a "Major Security Breach" where we were all told to change our passwords.

Long story short. They're cheap, their service suffers major outages, other people on the shared service bring the machines down all the time...
steer clear of these guys if you don't want problems.

Here's a quote from a customer service email of theirs:

"Currently there are problems with the server which are hard to solve. The administrators are working on the problem but they don't have any exact information about when or how it is going to be solved."


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User Comments(0)

So far so good - except for downtime

posted on Aug 30, 2003 by Anonymous

User email: n/a

Web site: www.universal-anime.com

Used the services of Lonex for: less than a month

Date when last hosted by Lonex (as of Aug 30, 2003): Current customer

Lonex Web Hosting Plan used: Corporate Package

Customer support rating: 10

Webhost Technical quality rating: 8

Lonex Web hosting services Cost/Value rating: 9

Web hosting provider Overall rating: 8

We like Lonex, and are glad that we signed on with you. The file manager is very clear, transferring documents is a breeze, and the editor is excellent. The only factor that is proving to be a problem for us is the downtime when trying to upload images. We have had to wait for over two hours each evening in order to complete our work.


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heh

posted on Aug 22, 2003 by Jaymz

User email:

Web site: www.e-ldreams.com

Used the services of Lonex for: 3 months - 1 year

Date when last hosted by Lonex (as of Aug 22, 2003): Current customer

Lonex Web Hosting Plan used: not sure

Customer support rating: 10

Webhost Technical quality rating: 1

Lonex Web hosting services Cost/Value rating: 3

Web hosting provider Overall rating: 1

Well our serers go Down alot, you charged me 10 dollars just to get my site up for no reason... And now i get 2000 emails a day by some guy saying download attached email... This is sad guys.


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User Comments(0)

Untitled

posted on Aug 20, 2003 by Ashish

User email: n/a

Web site: www.shashibooks.com

Used the services of Lonex for: N/A

Date when last hosted by Lonex (as of Aug 20, 2003): N/A

Lonex Web Hosting Plan used: N/A

Customer support rating: n/a

Webhost Technical quality rating: n/a

Lonex Web hosting services Cost/Value rating: n/a

Web hosting provider Overall rating: 8

There was a bug in the ftp upload script which they corrected within 24 hours of reporting it.


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User Comments(0)

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