After dealing with the worst in the industry, Liquid Web is a breath of fresh air. Any time I call, day or night, a real, live, trained tech answers the phone. No hold time every longer than 10-20 seconds.
Any questions I've had has been answered quickly and thoroughly. Any little installs of mods were done lightning fast. SSL certificates, all went smoothly. Their attitude is always positive and helpful.
But, most of all, my server is ALWAYS up. Day or night, while I'm sleeping, while I'm shopping, while I'm away from my desk - whatever - my server is humming along like a well-oiled machine.
Their courtesy and my peace of mind are worth whatever they charge, and it's not all that much!
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