iPowerWeb Review Reply
iPowerWeb Reviews : Reply to review
Please note that the form bellow is only for iPowerWeb owner or
representatives. Replies submitted from others will not
be published on our site.
If you are a customer of iPowerWeb you can submit your review here.
If you just wish to comment on this review, please use the comments form here
You are replying to the following user review:
Horrible Service
posted on Oct 02, 2008 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of iPowerWeb for: Hidden
Date when last hosted by iPowerWeb (as of Oct 02, 2008): Hidden
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
iPowerWeb Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 2
I created a site for a customer who is using iPowerWeb for his host. Their interface, reliability, and customer are all horrible.
The site was giving the "Server Unavailable" error which usually means they need to do an IIS reset or application pool restart. I used the online chat to try to get them to take care of it. They wouldn't do anything about the site being broken because my customer hadn't gone into his account and created a verification question and answer.
I got the verification taken care of. Tonight I asked where the link to the database administration page was on the control panel. The rep gave me the link, which was nice, but I wanted to know how to navigate to it because I often work from several different places. I asked again where it was on the page. She said use the link she just gave me. I never did find out where that link was.
I tried to ftp with no luck. The site just keeps re-asking for my credentials. I set up a new login on their site, then clicked verify, but it couldn't verify my new login and kept asking me to re-enter the information. I removed the login and tried again with the same results.
Lastly, the site has just randomly gone down several times over the years.
I just can't take it any more!