iPowerWeb Review Reply
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posted on Jun 26, 2008 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of iPowerWeb for: Hidden
Date when last hosted by iPowerWeb (as of Jun 26, 2008): Hidden
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 5
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
I started hosting with these guys way back in 2003. They were good (at the time) and gave good value for your money. I liked their service so much that I became a reseller there. But over the last few years, they have grown progressively bad. Their "new platform" is a far cry from the cpanel offered by other web hosting companies. And their customer service takes their own sweet time to respond to you. Their instant chat is helpful, but they usually have no solutions.
So I decided to move to a new server/host, and was AMAZED to find that iPower actually has no easy way to move your account - emails, ftp, http files, databases etc. You have to do them manually, or have them do it for you for $75!! Are you kidding me?
Summary: They may have good technology, but really bad business practices. Ultimately, their bad choices will affect their bottomline.