We've had problems with Ipowerweb in the past, but they were usually resolved within 24 hours. Since their switch to the new server and new v-deck, we have not been able to get a response for several days. Our CGI forms no longer function correctly, although they work in test, and it took over 48 hours for a customer service rep to respond to the first query. It's now been another 48 hours and still no response. Our forum pages take several minutes to load on some days and load just fine as soon as I go to file a complaint. We're definitely considering moving all of our domains at this point.