I managed our church Website and we experienced email outtages twice, once for over a week, and another for over two weeks. They said they were working on the issue, but they showed that they are not reliable.

Also, I made the mistake of paying for the hosting service myself for the first year. When I cancelled they ended up billing me again one year later. I told them that we cancelled the service over a year ago and I am still calling trying to get them to remove my credit card number and pay me back.