When you try to contact customer service
You must wait 1 hour for holding.
When I asked to cancel my acct, they didn't say nothing about written notice with 1 month prior to cancel.
I paid $47.40 on 11/19/07 , I canceled my acct 12/07/07 without written notice(it's rediculous!!), then they took my $47.40 and tried to charged me additional $3.00 to make $50.00 cancelation fee.
Cause I didn't give them a written notice 30 days prior to cancel.
What in the world, who has that written 30 day prior notice for cancelation for web hosting service??
They charged me $50.00 for cancelation fee!!!