I’ve been hosting with Ipowerweb for years now. I have only good service. I read all these articles that they are such a bad host and this is NOT true. I have over 300 domain names and shared hosting account with Ipowerweb also two awesome fast dedicated servers. They just upgraded their servers too.

I strongly recommend Ipowerweb for web design, web hosting, domain names, search engine optimization, eCommerce. They are good for everything they do. I will never change hosting companies and I will continue to use Ipowerweb and never change. I’ve had the pleasure working with Sales manager James Murphy and Search Engine Optimization specialist Steve Di Fabio on great service and massive website visits. Ipowerweb ranked my website in Google under the keywords I wanted and with in two weeks I was receiving phone calls. I have the pleasure of my own dedicated rep, Steve Di Fabio, that takes care of all my needs with no hold time at all and is extremely fast at what he does and gives the best customer service. Call Ipower 888 511 4678 ext 6814

Scott West

Ipowerweb used to be a respectable, however I think they are too big to handle themselves now.

I have several websites hosted with them, one domain name had constant email problems and they would say they would fix it, it would be good for a day and then it would stop working. So I would call them and talk to the un-technically educated support and re explain everthing that has happened, only to get the answer- oh it must be an outlook setting... UGH!!! The support just doesn't listen.

I would say I am a high novice at web tech stuff and it gets so frustrating talking to some one that is worse than a beginner.

I launched a new ecommerce store the first week in November and a few days after launching it our website was set back to a month prior- which was a terrible development mess! I was TERRIFIED that this was live! I called them, waited an hour to talk to someone that said they were working on it. A FULL DAY LATER I asked if my website would be restored and they said THAT WAS THE LATEST VERSION OF MY WEBSITE THEY HAD ON FILE. THANK GOD I HAD MY OWN BACKUP!!!!! THEY CLAIM TO MAKE BACKUPS, BUT THEY DON'T AND IF YOU CALL THEM ON IT THEY SAY "SORRY, WE DON'T DO BACKUPS, THAT IS YOUR RESPONSIBILITY"??
(ps: this happened twice within a week, the second time I lost a week of product uploads.) IF YOU USE THEM BACK UP TO YOUR COMPUTER OFTEN!!)

Okay, so I thought this is the worst that can happen right, everyone has those moments, right? WRONG!!!

**** FOR THE LAST TWO MONTHS OUR WEBSITE HAS GONE DOWN AT LEAST TWICE A WEEK!! *****

I am going to switch hosts because I have had it with our website going down. We are paying A LOT for clicks and advertising online and this is not worth it.

Everytime I call/live chat to see why the server is down, the support person says the same thing, oh we are really sorry, we really care about our customers and we are working diligently to restore service as soon as possible. You can only hear that so many times...

And one last thing, I have had trouble logging into only one of my vdeck's- it times out. The un-technical support insists it is my computer or isp provider- even though I tell them that I have other domains with vdecks that work great. Right now I still cannot login to one of my website vdecks because the support is so un-technically educated and they just don't listen. They just read from a script or something.

Oh yeah, and I have had recent problems with all my permissions being reset and having to go through my extensive site to figure out which permissions i need to RE-CHANGE...

My email has been down for 5 days. My web site is back up after being down for 3 days. I made several calls to tech support and billing ... no-one there cares.

I'm reading reviews and loooking for a new host.

I've been with them for two years. Resume:

- Tech support is horrible. No relevant answer on any question or issue I've had with them. Their software upgrade caused my web site to crash. "That is a problem in your scripts" - that's all they say. OK, I've moved out and now I do not have any problem with exactly the same scripts with another hosting.
- Financial service is not responsible. My accont cancellation process took over a month and as a result they've charged me for an extra year because they delayed any action until the expiration date passed and automatical renewal charge had been made.

Stay away of these guys.

An above average host, but not quite in the Top 10. Price is good. Control Panel is easy to use and tech support via email is timely. Overall uptime is good, but some features - like content and SSI - die more often. Adding other domains to your site can incur added costs and can be a nightmare.

Hi

Despite a good reviews on your website. I have a bad experience with them. I decided to end the contract with them within 30 days. After 2 months I still do not have my money back and nobody reacts on my email anymore. Even the automatic system did not acknowledge my request.

On their website they claim a 30 day money back guarantee.

A very disappointed customer. !!

Very slow and non-professional technical support. Instead of helping clients they spend days to argue with them. Stay away! Still hosted there but will quit as soon as possible.

They are the worse company I have ever dealt with. Most of their services are provided by another company and you have to get support from the other company not Ipowerweb, since they wont support you but you pay them. They are not willing to help you out at all, seems like kids running the show there. A few charge backs are going to be taking place since they can't tell their head from their feet.

At end of first year, instead of notifying me in ANY way, they just turned off my site. More recently, they made some server changes which diabled my e-mail send ability from any account - and have never fixed it. Bandwidth delivered is about 10-20% of data requested by site visitors. Overall a bad, bad experience

I did hours of research before deciding to use iPowerWeb for my small business site. I've had nothing but good experiences with them. The e-mail feature alone would cost up to $30 a year at other sites. Most importantly, the online faq's and the live Customer Service has been exceptional. Highly recommended.