Reviews of iPowerWeb
iPowerWeb : User ReviewsWeb Host Site: http://www.ipowerweb.com/
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iPowerWeb web hosting plans listed at Best Host Ratings:
- Business Pro
$6.95 / month, 1000 MB Space, 40.0 GB transfer - Windows Pro
$9.95 / month, 400 MB Space, 30.0 GB transfer
iPowerWeb average Uptime 99.836%
Based on 2230 days of uptime monitoring of 2 web sites hosted with iPowerWeb
Click here for complete reliability report
Company falling apart?
posted on Jan 31, 2008 by CfintelUser email: Hidden
Web site: www.chehalemridge.com
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Jan 31, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
iPowerWeb Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 2
Ipower has been transitioning to a new platform. No problems with the site that they are hosting that is still on the old platform. One of my sites which has converted has been a disaster. The website has been down for several days (even though their technical support says they have brought it back up). The visitor stats section has been unavailable for over a month. No one answers the phone (after being on hold for 90 minutes). When technical support does email back, they are often wrong on can't help.
Not sure if this company will be a going concern with all of their problems.
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n/a
posted on Jan 24, 2008 by AnonymousUser email: n/a
Web site: n/a
Used the services of iPowerWeb for: N/A
Date when last hosted by iPowerWeb (as of Jan 24, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 1
Customer service is terrible. Expect to wait on hold to chat or call for over an hour and the issue is rarely resolved. I have been waiting 3 months for my account to be transferred to the "new platform". It still hasn't happened and my email does not work. I also have been able to access my reports for 3 months.
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garbage
posted on Jan 19, 2008 by HiddenUser email: Hidden
Web site: Hidden
Used the services of iPowerWeb for: Hidden
Date when last hosted by iPowerWeb (as of Jan 19, 2008): Hidden
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
what a load of crap.
i hate this hosting company
use serverpro.
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Poor Customer Response
posted on Jan 09, 2008 by Fresh EdgeUser email:
Web site: www.nanoholdings.com
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Jan 09, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
iPowerWeb Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 2
Migration to VDeck 3.0 has not been executed properly. Support not timely; response is to restate instructions in lieu of investigating cause.
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iPowerWeb Billing Practices
posted on Dec 21, 2007 by AlUser email: Hidden
Web site: Hidden
Used the services of iPowerWeb for: 3 months - 1 year
Date when last hosted by iPowerWeb (as of Dec 21, 2007): 1 year - 3 years ago
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
iPowerWeb Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I managed our church Website and we experienced email outtages twice, once for over a week, and another for over two weeks. They said they were working on the issue, but they showed that they are not reliable.
Also, I made the mistake of paying for the hosting service myself for the first year. When I cancelled they ended up billing me again one year later. I told them that we cancelled the service over a year ago and I am still calling trying to get them to remove my credit card number and pay me back.
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I have had it with these people
posted on Dec 16, 2007 by BryantUser email:
Web site: www.ojinaga.com
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Dec 16, 2007): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
iPowerWeb Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
Their service is incredibly bad now. It took me forever to chat with someone - that is the only way I could get through - forget the telephone! They didn't answer e-mails, either. I am moving all of my domains somewhere else, now. I should not have stuck with them so long, but it seemed like too big a chore to move everything. But staying is infinitely worse! When they told me they were going to fix my e-mail problem and they didn't, and now it is impossible to talk to anyone... Don't get me started!!!
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Must read cacellation policy
posted on Dec 14, 2007 by SamUser email: Hidden
Web site: n/a
Used the services of iPowerWeb for: 1 year - 3 years
Date when last hosted by iPowerWeb (as of Dec 14, 2007): Less than 3 months ago
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
When you try to contact customer service
You must wait 1 hour for holding.
When I asked to cancel my acct, they didn't say nothing about written notice with 1 month prior to cancel.
I paid $47.40 on 11/19/07 , I canceled my acct 12/07/07 without written notice(it's rediculous!!), then they took my $47.40 and tried to charged me additional $3.00 to make $50.00 cancelation fee.
Cause I didn't give them a written notice 30 days prior to cancel.
What in the world, who has that written 30 day prior notice for cancelation for web hosting service??
They charged me $50.00 for cancelation fee!!!
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Worst Host Ever!
posted on Dec 13, 2007 by Darren B BrowneUser email: Hidden
Web site: www.dandjwebdesigns.com
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Dec 13, 2007): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 1
Where do I start? I have been with this co for over 5 years. They were (as everyone has said) very good in the early years but over tha last 3 years it has gone downhill hard! They lost one of my clients domains and had to buy it back for $400.00, They lost my site. They couldnt find another one of my clients sites and never did get it going, we had to cancel the credit card and switch to lunarpages.com, I have 25 hours of phone time and chat waiting time only to have an actual conversation with someone for 5 mins and he put me on hold and never came back. Someones kid took this place over I tell Ya!
Take this from someone who knows, I wouldnt use Ipowerweb again if they paid me $9.95 per month to use them, I wouldnt be able to afford it! Go anywhere but here!
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Pathetic
posted on Dec 13, 2007 by JeffUser email: Hidden
Web site: www.jmfogel.com
Used the services of iPowerWeb for: 1 year - 3 years
Date when last hosted by iPowerWeb (as of Dec 13, 2007): N/A
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Require Customer Service - there is none. Submit a trouble ticket, wait 3 weeks for a reply not a resolution. Up Time - down 6 hours a week. V-Deck features, do not function, SQL - dysfunctional.
Loose your website, don't ask IPower for assistance, clients e-comm site disappeared, no assistance for 5 days, no back-up, attempts by me to reload, not functioning. Moved the e-comm client, myself and all other clients to GoDaddy.com. This organization is as dysfunctional as the Bush administration. I wonder if they were purchased by 1and1.com?
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Terrible customer service I have ever experienced
posted on Dec 04, 2007 by J ParkUser email:
Web site: www.panotown.com
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Dec 04, 2007): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 7
Web hosting provider Overall rating: 1
I've been using this company for years.
I purchased another plan for our new website from I Power Web. I have never experienced befor this much terrible customer service since yesterday. My phone is still expecting their answering from this morning. Also I been stuck in front of my computer waiting for online conversation from this morning.
No explanation for nothing so far.
I haven't move any step further.
Their service was good but worst for these days.
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