Reviews of iPowerWeb
iPowerWeb : User ReviewsWeb Host Site: http://www.ipowerweb.com/
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iPowerWeb web hosting plans listed at Best Host Ratings:
- Business Pro
$6.95 / month, 1000 MB Space, 40.0 GB transfer - Windows Pro
$9.95 / month, 400 MB Space, 30.0 GB transfer
iPowerWeb average Uptime 99.797%
Based on 1529 days of uptime monitoring of 2 web sites hosted with iPowerWeb
Click here for complete reliability report
IPower = Awful . . . AVOID ! ! !
posted on Apr 10, 2008 by Jeff SteinUser email: Hidden
Web site: Hidden
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Apr 10, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
iPowerWeb Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
IPower was fantastic for the first five years that I used them. Beginning in Fall 2007, there has been a severe degradation in their service, across multiple categories. There have been frequent outages of my websites; hours of hold-time, waiting for IPower customer service; days without FTP access; rude people who simply do not tell the truth and do not resolve the technical issues. I suspect that some of this may relate to their migration of websites to a new generation of servers, but both the migration porcess and the customer service have been absolutely terrible.
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Awful!
posted on Mar 20, 2008 by steve cUser email: n/a
Web site: n/a
Used the services of iPowerWeb for: 1 year - 3 years
Date when last hosted by iPowerWeb (as of Mar 20, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 1
Used to be ok a few years ago, email always has problems, 1 hour wait for customer service/tech support for phone and online message. Try another place before this one.
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n/a
posted on Mar 18, 2008 by Francisco OrdazUser email: Hidden
Web site: www.lacontingencia.com
Used the services of iPowerWeb for: 1 year - 3 years
Date when last hosted by iPowerWeb (as of Mar 18, 2008): Hidden
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
iPowerWeb Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 4
This is the worst customerâs service company, they donât care, the sql server has the worst performance, 3 months with issues and they are not able to fix it.
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Very Bad
posted on Mar 08, 2008 by SonnyUser email:
Web site: www.sonnyhome.com
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Mar 08, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
iPowerWeb Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
They were very reliable but since they went to the new platformâ¦HORRIBLE! There tech support staff consists of a bunch of kids that could care less about your problems. Especially if theyâre Windows or FrontPage related problems. Since the switch over all I do is call them for one thing or another. One thing starts working and some other feature breaks. Absolutely nothing works consistently from day to day. Iâm now in the process of looking for a new company. One who actually like Windows base products and has a technical stall that can support them.
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Solid Continuity
posted on Feb 27, 2008 by HiddenUser email: Hidden
Web site: Hidden
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Feb 27, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 6
Webhost Technical quality rating: 7
iPowerWeb Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 7
Other than when going through server upgrades and migration iPowerweb is stable with no noticeable downtime.
Tech support is good, but it takes so long to make contact on the phone and chat live. So, when there are issues it can be frustrating.
Occassionaly you do get through easily. When it happens it is a surprise.
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Terrible
posted on Feb 21, 2008 by Kip WarnerUser email:
Web site: www.thevertigo.com
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Feb 21, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
Don't waste your money like I did. Go to dreamhost.
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I regret that I select ipower
posted on Feb 13, 2008 by SungUser email: Hidden
Web site: n/a
Used the services of iPowerWeb for: 1 year - 3 years
Date when last hosted by iPowerWeb (as of Feb 13, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 1
I had two dedicated servers and I registered 2 domain names in ipower.
They gave me 4 accounts. And for each product that I bought, they provided 2 or 3 links for management.
To change billing information, I had to contact them and I got special url that I can change. But the next time, the url is gone.
CS calling waiting time is 30 minutes.
When I asked to reformat my server no. 1, they formatted server no. 2.
They did same thing for rebooting.
I deeply regret that I selected ipower, now I have to spend whole day to close my account in ipower.
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Quality Tech Support Is Nonexistent
posted on Feb 11, 2008 by Hugh GlennUser email: Hidden
Web site: Hidden
Used the services of iPowerWeb for: over 3 years
Date when last hosted by iPowerWeb (as of Feb 11, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
iPowerWeb Web hosting services Cost/Value rating: 6
Web hosting provider Overall rating: 1
If you like waiting hours on the phone to talk to tech support, iPowerWeb is the host for you. After waiting at least an hour and you like talking to someone who cannot do anything except forward your call to another person who does not help you, iPowerWeb is the host for you. If your website crashes and you like waiting several weeks for its resurrection, iPowerWeb is the host for you. If you like not being able to talk to any company executive about a problem (there are no numbers available), iPowerWeb is the host for you. If you like listening to the wrong solution and being transferred endlessly to the wrong department, iPowerWeb is the host for you. The best tech support I have ever received at iPowerWeb has been talking with an employee in sales who forwards me to someone who may be able to help. Good tech support at iPowerWeb does not exist. Employees are paid poorly, so almost all of the good workers eventually leave. Among the few employees (6) I have found during the past 8 years, all have resigned. There does not seem to be any plan to improve the quality of tech support; in any case, it has never improved. It has only worsened. The wait times have become ridiculous, and no one seems to care. Otherwise, iPowerWeb is a wonderful host.
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Worst Customer Service Ever
posted on Feb 09, 2008 by Liz CrawleyUser email: Hidden
Web site: several
Used the services of iPowerWeb for: 1 year - 3 years
Date when last hosted by iPowerWeb (as of Feb 09, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
iPowerWeb Web hosting services Cost/Value rating: 2
Web hosting provider Overall rating: 3
We've had problems with Ipowerweb in the past, but they were usually resolved within 24 hours. Since their switch to the new server and new v-deck, we have not been able to get a response for several days. Our CGI forms no longer function correctly, although they work in test, and it took over 48 hours for a customer service rep to respond to the first query. It's now been another 48 hours and still no response. Our forum pages take several minutes to load on some days and load just fine as soon as I go to file a complaint. We're definitely considering moving all of our domains at this point.
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New Platform Sucks
posted on Feb 08, 2008 by JerryUser email: n/a
Web site: Hidden
Used the services of iPowerWeb for: 1 year - 3 years
Date when last hosted by iPowerWeb (as of Feb 08, 2008): Current customer
iPowerWeb Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 2
iPowerWeb Web hosting services Cost/Value rating: 4
Web hosting provider Overall rating: 2
After long waits on the phone and slow email repsonses, I finally got the dreaded word. I cannot import my website into one of their gui editors. I was not told about this when I migrated to the new platform so now I have a website that is difficult for me to edit. I went with iPower 2 years ago based on recommendations of f/f. Site was easy to set up and customer service was great. Then (I understand) company was purchased, platform was upgrade. I will not stay with them when my term expries!
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