Reviews of Infinology
Infinology : User ReviewsWeb Host Site: http://www.infinology.com/
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Infinology web hosting plans listed at Best Host Ratings:
- Unix Starter Kit
$44.95 / month, 500 MB Space, 5.0 GB transfer - Windows Starter Kit
$49.45 / month, 500 MB Space, 5.0 GB transfer - Unix Business Starter Kit
$71.95 / month, 1000 MB Space, 10.0 GB transfer - Windows Business Starter Kit
$77.35 / month, 1000 MB Space, 10.0 GB transfer - Unix Tuned for Business
$130.35 / month, 2000 MB Space, 20.0 GB transfer - Windows Tuned for Business
$140.35 / month, 2000 MB Space, 20.0 GB transfer - Unix Mission Critical
$269.96 / month, 3000 MB Space, 30.0 GB transfer - Windows Mission Critical
$359.96 / month, 3000 MB Space, 30.0 GB transfer
Infinology average Uptime 99.897%
Based on 2233 days of uptime monitoring of 1 web sites hosted with Infinology
Click here for complete reliability report
From Good to WORSE
posted on Mar 09, 2007 by Steve BeaupreUser email: Hidden
Web site: Hidden
Used the services of Infinology for: over 3 years
Date when last hosted by Infinology (as of Mar 09, 2007): Less than 3 months ago
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Infinology Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
This company is terrible!!!
They were good at one time but something has happened over the past year. They stopped responding to Trouble Tickets and when you called you never got anyone to answer the phone or their mailbox was full and you couldn't leave a message.
AVOID THIS RIPOFF COMPANY AT ALL COSTS!!!
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Sr. Developer
posted on Feb 13, 2007 by Chris BurmesterUser email: Hidden
Web site: n/a
Used the services of Infinology for: N/A
Date when last hosted by Infinology (as of Feb 13, 2007): Less than 3 months ago
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Infinology Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Let me join the chorus of warnings to stay away from Infinology at all costs!
When I first selected this ISP over 3 years ago, they were clearly one of the best service values for the dollar. Good solid service for a very reasonable price.
About 2 years ago, things really started to decline. The servers started to go down unexpectedly for a day at a time. During outages, you were unable to contact any one. No notices were posted on their web sites.
I finally decided I'd had enough to go through the hassle of moving to a new ISP last November. I tried to contact someone to cancel my account, but, despite weeks of trying, no one answered me. Luckily, I was hosting my DNS separately, so was able to switch ISP's without IF's assistance.
Now, more than a month after cancelling with Infinology, they are billing my credit card for a closed account.
Needless to say, all attempts at contacting them about this have gone unanswered. Voice mailboxes are full, email goes unanswered, no one answers the phone. It's so bad it's laughable.
STAY AWAY - THIS COMPANY IS CRASHING AND BURNING.
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Bills for nothing
posted on Feb 08, 2007 by AnonymousUser email: Hidden
Web site: Hidden
Used the services of Infinology for: 1 year - 3 years
Date when last hosted by Infinology (as of Feb 08, 2007): 1 year - 3 years ago
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 5
Infinology Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 1
We used this service for one year about three years ago. Every year since they charge our AMex card on the anniversary of our service date even though we no longer have an account. Several phone calls and complaints through Amex correct the bill, but nothing seems to get these people to leave us alone.
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The Worst
posted on Feb 07, 2007 by StevenUser email: Hidden
Web site: Hidden
Used the services of Infinology for: over 3 years
Date when last hosted by Infinology (as of Feb 07, 2007): Less than 3 months ago
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
Infinology Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Just wanted to add my voice the chorus of complaints about this rip-off venture. They will not answer your trouble tickets, they will not answer your support calls.
After a problem with billing, my account, which had been running with them for several years, was instantly suspended without any notification. My site simply stopped working and my e-mail dried up.
I went online, updated the credit card info and left phone messages and trouble tickets to find out what had happened. Nothing. Nada. I subsequently canceled the account but HAVE NOT BEEN REFUNDED. Since it is impossible to reach this horrible organization, I have taken up the matter with the credit card company.
My strong advice: AVOID INFINOLOGY LIKE THE PLAGUE THAT THEY ARE!!!
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My experience is the same as others
posted on Jan 25, 2007 by MarkUser email: Hidden
Web site: www.markcomedy.com
Used the services of Infinology for: 1 year - 3 years
Date when last hosted by Infinology (as of Jan 25, 2007): Less than 3 months ago
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 6
Infinology Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Horrible business - won't answer emails, voice mailboxes are full, when you do get a person on the phone you can barely understand what they're saying, they are rude and accuse you of lying when you tell them about emails that THEY have sent out.
Cannot say enough negative things about my experience with them.
It's one of those companies where everything is fine when it's all working, but when one thing goes wrong it snowballs into huge problems
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still billed after cancelling
posted on Jan 24, 2007 by DenisUser email: Hidden
Web site: Hidden
Used the services of Infinology for: over 3 years
Date when last hosted by Infinology (as of Jan 24, 2007): Current customer
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 2
Infinology Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 2
I cancelled my service with Infinology on 1/5 an was billed for another year on 1/24. There is no one to contact there and may have to go with my credit card to fight the charge. Waiting on the response now from billing@infinology.net
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Please do not sign up with them.
posted on Jan 22, 2007 by HiddenUser email: Hidden
Web site: Hidden
Used the services of Infinology for: 3 months - 1 year
Date when last hosted by Infinology (as of Jan 22, 2007): Current customer
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Infinology Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
They are the worst web host ever. Please do your research. I got burned out of my money. No support, site is always down and now most of my mail is being blocked. Do not waste your money.
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Worst Customer Service on the Planet
posted on Jan 19, 2007 by Joseph Mayone JrUser email:
Web site: http://www.webcaviar.com
Used the services of Infinology for: Hidden
Date when last hosted by Infinology (as of Jan 19, 2007): Hidden
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Infinology Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
Company doesn't return phone calls or e-mail. Mailboxes are full. I've threatened to report them to the BBB, etc. Nothing.
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Stay Away
posted on Jan 17, 2007 by DerekUser email: Hidden
Web site: www.computerconscript.com
Used the services of Infinology for: 1 year - 3 years
Date when last hosted by Infinology (as of Jan 17, 2007): Current customer
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 3
Infinology Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
They NEVER answer the phone nor repeated emails. To get them to respond, I had to have my domain registrar contact them (they then responded promptly).
Frequent downtimes and many many emails have bounced back to my customers.
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Infinology joke
posted on Jan 17, 2007 by HiddenUser email: Hidden
Web site: Hidden
Used the services of Infinology for: over 3 years
Date when last hosted by Infinology (as of Jan 17, 2007): Less than 3 months ago
Infinology Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Infinology Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
No emails are getting to me. No response from them. No responce via trouble tickets, phone messages, etc. I am furious!
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