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Outstanding Support
posted on Jun 23, 2008 by Sharon MackUser email:
Web site: Submitted but not made public
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Jun 23, 2008): Current customer
ICDSoft Web Hosting Plan used: Business
Customer support rating: 10
Webhost Technical quality rating: 8
ICDSoft Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 10
We have several sites that we host at ICDsoft as a reseller. I remain with them because of their outstanding support. I have found no other host that responds as quickly as they do (average of 5 min. or less). Often they will go beyond what you ask of them (example: fixing code or scripts). I stay because customer service is a rarity these days and ICDsoft is by far the best from a hosting service that I have encountered.