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posted on Jan 21, 2007 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of ICDSoft for: Hidden
Date when last hosted by ICDSoft (as of Jan 21, 2007): Hidden
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
It is quite surprising that many web hosting review services do not list ICDSoft.
I have been with some other web hosting services before subscribing to ICDSoft, and nothing compares to the level of customer service that is provided by ICDSoft.
While the technical aspects of the service are great, and the control panel is very easy to use and feature-rich - it is clear that the customer and service and technical support at ICDSoft is the best in the industry.
All support inquiries go through a unique ticketing system and are answered in a matter of minutes, day or night.
The answers - as opposed to other services - are personalized and professional.
The pricing scheme is very simple and transparent - for a small site, take one package and for bigger sites, simply get an additional package - doubling your storage/traffic etc.
Truly a unique service and highly recommended.