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Incredible Service
posted on Oct 18, 2003 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of ICDSoft for: Hidden
Date when last hosted by ICDSoft (as of Oct 18, 2003): Hidden
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 9
These guys are incredible. They've responded to every support request within minutes. Every single time I've contacted them (for my stupid problems, not their's) they've responded immediately. The one time they were slow, it took them an outrageous 6 minutes to get back to me. SIX MINUTES!!! When I initially signed up, I had some problems getting my DNS changed (Network Solutions problem) and they credited me an additional 6 weeks of hosting time because I wasn't actually using their service. I signed up, I paid but couldn't change my DNS. They gave me the 6 weeks free because of my error. These guys are AWESOME!!! I can't recommend them enough.