Reviews of ICDSoft
ICDSoft : User ReviewsWeb Host Site: http://www.icdsoft.com
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Affordable and reliable web hosting services. Customer care and assistance is what makes the difference in the world of web hosting. We are here for you - 24/7! Our qualified support team will provide you with all the help you need
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ICDSoft web hosting plans listed at Best Host Ratings:
- Universal Hosting Plan
$6.00 / month, 1000 MB Space, 20.0 GB transfer - Business Hosting Plan
$10.00 / month, 50000 MB Space, 500.0 GB transfer
ICDSoft average Uptime 99.940%
Based on 1571 days of uptime monitoring of 4 web sites hosted with ICDSoft
Click here for complete reliability report
It's fine
posted on Mar 08, 2006 by HiddenUser email: Hidden
Web site: Hidden
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Mar 08, 2006): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: n/a
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I've been working for British Telecommunications companies in Spain for the last 6 years and I know what this business is all about pretty well. In fact, I used to design hosting services for my companies and I can assure that ICDSoft package is very well designed even as the control panel maybe can be a little improved.
I recommended ICDSoft to my friends because price quality ratio is very high. Most of all, https webmail is the leading service all of my friends demand from me (in this turbulent times of Proxies everywhere).
I'm planning to stay the next 10 years.
I can not comment on technical support because I had no problems till now.
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Best decision I've made
posted on Mar 01, 2006 by Alan MandelUser email: Hidden
Web site: n/a
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Mar 01, 2006): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
After making a mistake with another hosting company, I have used icdsoft for several domains.
I'm so happy with this company. It's inexpensive, and the reliability has been excellent - just one short outage in years of hosting. But it's the service that really distinguishes icdsoft.
I've had my share of questions for Support over the years, and they were all handled quickly and professionally. Usually, my requests were answered within minutes. And I never had to wait more than about an hour to get a response to my requests. This is positively amazing, considering the cost, and considering how disappointing the service is from other companies that charge higher rates.
I had a recent security-related issue, and the suresupport guys went well out of their way to get me what I needed to solve the problems I encountered.
Needless to say, I'll be recommending icdsoft to anyone who wants to set up hosting.
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Awesome
posted on Feb 26, 2006 by jimUser email: Hidden
Web site: Hidden
Used the services of ICDSoft for: 1 year - 3 years
Date when last hosted by ICDSoft (as of Feb 26, 2006): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I have three accounts with them. Best customer service bar none! All my service requests have been answered under 5 minutes including the one time I called on New Year's eve.
Great features & prices but not the cheapest. However when bundled with their customer support, they are unbeatable.
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No Problem Host
posted on Feb 17, 2006 by SteveUser email: Hidden
Web site: eldoradohillsarts.com
Used the services of ICDSoft for: 1 year - 3 years
Date when last hosted by ICDSoft (as of Feb 17, 2006): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I have over 20 clients that are being hosted by ICDsoft and I can't recall any complaints from anyone.
I am very happy with their prompt replies to any of my requests/questions and their control panel interface makes for easy maintainance.
The entry level personal plan is perfect for small sites at a very affordable price.
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An Amazing hosting provider
posted on Feb 15, 2006 by JMUser email: Hidden
Web site: Hidden
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Feb 15, 2006): Over 3 years ago
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 9
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 9
I have over 6 websites on this host. THE best. In the 3 years I have been with them, there has been only 1 outage. Only issue with them is that they do not offer Windows hosting - of course, they do not advertise....How I wish they also offered windows hosting...I would recommend enthusiastically...
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Excellend job!
posted on Jan 26, 2006 by R.JamesUser email:
Web site: several sites
Used the services of ICDSoft for: 1 year - 3 years
Date when last hosted by ICDSoft (as of Jan 26, 2006): Current customer
ICDSoft Web Hosting Plan used: Both plans
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I just wanted to say how pleased I have been with the service offered by ICDSoft. Not once has it ever taken more than an hour to get a response, and usually its within 5 minutes. The price, combined with the service I get is an outstanding value. Keep it up!
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First Hand Experience
posted on Dec 10, 2005 by Vinko TsuiUser email: Hidden
Web site: www.vinko.com
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Dec 10, 2005): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 9
ICDSoft Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 9
ICDSoft has the best customer service anywhere.
When I was consulting for Arthur Andersen, I even tried to see if ICDSoft would outsource their customer service to our clients.
At first, one may think that their customer is indirect and slow. Just because, one has to fill out an online form for each question asked. They do not offer any sort of 24 hours telephone support or toll free telephone contact.
This is not true at all. I had sent ICDSoft support questions at various time of day (local time) and every day of the week. Sometimes even during global public holidays.
Consistantly, their Customer Support representatives would answer my questions within 10 - 15 minutes from the point of submitting my question.
Sometimes I did not realize that I had gone outside the bounds of their responsibility, but their CS representatives would still go out of their way to refer me to the exact solution and references, to my question.
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Thank you for the good work!
posted on Dec 01, 2005 by MarkUser email: n/a
Web site: n/a
Used the services of ICDSoft for: 3 months - 1 year
Date when last hosted by ICDSoft (as of Dec 01, 2005): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I've been with ICDSoft for several months and I am impressed by their services.
Support is always fast and accurate. I had no problems with my site so far.
In short congratulations ICD and keep up the good work!
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Excellent Company!
posted on Jul 07, 2005 by Erik BainbridgeUser email: Hidden
Web site: Hidden
Used the services of ICDSoft for: 1 year - 3 years
Date when last hosted by ICDSoft (as of Jul 07, 2005): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
After a bad experience with a different web host in 2003, I switched to ICDSoft. I was reluctant because they seemed too good to be true, but they have turned out to be excellent. I've have no complaints in my two years with them, and I am now transferring my other domains and websites to them - their prices are even lower when you host multiple sites with them. Their customer support is fast and thorough, and they offer an amazing number of features for such a low price. I now recommend them to all my friends and clients.
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Great service!
posted on Mar 10, 2005 by GaryUser email: n/a
Web site: n/a
Used the services of ICDSoft for: 3 months - 1 year
Date when last hosted by ICDSoft (as of Mar 10, 2005): 3 months - 1 year ago
ICDSoft Web Hosting Plan used: Personal
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I was hosted with ICDsoft for a while about a year or so ago. I joined because I had read good reports on their support response times and I have to say they were right. Most of my tickets ware answered within minutes and issues resolved quickly and with no fuss. I fully recommend them.
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This site is not connected with ICDSoft in any way. The user reviews published here are solely user opinions and they should not be taken as a substitute for your own research, as well as they should not be relied upon for making your decisions or any other purpose.