Reviews of ICDSoft
ICDSoft : User ReviewsWeb Host Site: http://www.icdsoft.com
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Affordable and reliable web hosting services. Customer care and assistance is what makes the difference in the world of web hosting. We are here for you - 24/7! Our qualified support team will provide you with all the help you need
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ICDSoft web hosting plans listed at Best Host Ratings:
- Universal Hosting Plan
$6.00 / month, 1000 MB Space, 20.0 GB transfer - Business Hosting Plan
$10.00 / month, 50000 MB Space, 500.0 GB transfer
ICDSoft average Uptime 99.946%
Based on 1744 days of uptime monitoring of 4 web sites hosted with ICDSoft
Click here for complete reliability report
Best Host without a doubt
posted on May 21, 2010 by ArtUser email: n/a
Web site: www.peaktrader.com
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of May 21, 2010): Current customer
ICDSoft Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I had an issue with a php script for uploading images. Customer support actualy re-wrote the script to get it working!
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Good until there is no load
posted on May 06, 2010 by HiddenUser email: Hidden
Web site: Hidden
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of May 06, 2010): Hidden
ICDSoft Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
In the moment when our site reach 10 clicks per minute rate access was forbidden due to:
"We had to disable the access to your web site immediately, as the high load seriously affected our server's performance and even endangered its uptime. Please note that we offer shared hosting service, and we simply cannot afford to allow a singe website to consume most of the system resources, especially when this means serious problems with the services of all the other websites hosted on the same machine."
ICDSoft web hosting provider response:
We would like to add some details on the site suspension.
The account in question was disabled due to excessive MySQL usage. Our monitoring systems reported heavy MySQL load on the server hosting the particular account. The investigation of our Abuse department revealed that the site in question (which is a link/email exchange site) was heavily bombarded with posts, most of which were for porn, pills, warez sites, and similar. The site lacked any kind of moderation to prevent a spam attack, and most of the executed queries were unoptimized and very resource-heavy. The owner himself called the site "experimental". The MySQL usage of the account was hundred times more than any other account on the server. As the load started to cause troubles to other customers on the same machine, the access to the site was disabled - to prevent a service outage.
Our main goal is to provide stable services for all users. If a site starts to cause higher server load, we investigate the matter and take per-case measures. Most often, these measures are placing limits against the account which is the reason for the problem, so that the server can operate properly, while we issue a warning to the account owner. However, some limits, such as the limit of the number of MySQL queries, simply bring the site down.
In the particular case, we had to choose between:
- leaving a heavily spammed and largely unoptimized site operating and causing trouble to another several hundred users,
and:
- stopping this site and providing normal service to these several hundred users.
We believe that the choice is very easy for every respected hosting provider.
Best regards,
ICDSoft Support Team
Best in the business!!!!
posted on Apr 13, 2010 by AndrewUser email:
Web site: www.cuteandbroke.com
Used the services of ICDSoft for: less than a month
Date when last hosted by ICDSoft (as of Apr 13, 2010): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
!00 day money back.
Fastest servers ever for shared hosting.
No negative reviews in internet. Yes it can be :)
Support is excellent!
They are really serious. Look at their data centers. They use the best!
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Very Happy With ICDSoft
posted on Mar 17, 2010 by TexaspepperUser email:
Web site: www.texaspepper.net
Used the services of ICDSoft for: 1 year - 3 years
Date when last hosted by ICDSoft (as of Mar 17, 2010): 1 year - 3 years ago
ICDSoft Web Hosting Plan used: Don't Remember. . .I have to renew every 2 years for about $115.00US
Customer support rating: 9
Webhost Technical quality rating: 9
ICDSoft Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 9
I have been with ICDSoft for 3 years. Never had a problem with service. Control panel is very easy to use and has many options. I would recommend ICDSoft to anyone looking for hosting.
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OUTSTANDING!
posted on Feb 12, 2010 by Surgisphere CorporationUser email: Hidden
Web site: www.clinicalreview.com
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Feb 12, 2010): Current customer
ICDSoft Web Hosting Plan used: Business
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Strongly recommended!
www.ClinicalReview.com
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Very Solid
posted on Jan 30, 2010 by Dave MeldrumUser email: Hidden
Web site: essexcountybeekeepers.org
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Jan 30, 2010): Current customer
ICDSoft Web Hosting Plan used: Universal
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 10
Excellent web hosting. Customer support is superb. A couple of times I have emailed them about an issue that they normally did not support, but each time they went out of their way to meet my extra needs. Performance and up time are the best of any web service I have ever used. I am not in love with their email list services, since you can't bulk upload the mailing list. We put out a monthly newsletter and is would be easier to update the mailing list with a bulk upload, rather than editing addresses one at a time.
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WOW...
posted on Jan 25, 2010 by HiddenUser email: Hidden
Web site: www.myENTdoctor.com
Used the services of ICDSoft for: N/A
Date when last hosted by ICDSoft (as of Jan 25, 2010): Over 3 years ago
ICDSoft Web Hosting Plan used: Universal
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I wrote a review 3 years ago and gave ICDSoft a very high rating (I had just switched from another host at that time). I thought I would just give an update. I am very happy to say that ICDSoft is simply put the best hosting value for your money. I've had no issues for over 3 years with them. Excellent service, easy to use. I HIGHLY recommend ICDSoft.
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Awesome, but...
posted on Feb 18, 2009 by SayontanUser email: Hidden
Web site: Hidden
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Feb 18, 2009): Current customer
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 10
I love ICDSoft and I would recommend people switching to it just for two reasons - uptime and support. Till today I have never seen my site go down and it always is incredibly responsive. But what really rocks is the support. Their web-based support system is superlative. I have had to contact them on 3 occasions and each time the response came within 30 minutes. When I switched from ICDSoft to Dreamhost for one of my sites, the process was completely painless. A month later ICDSoft sent me an email confirming that they were going to delete the stuff that I formerly had on their domain.
Price-wise they are good, but the main shortcomings that they have are in terms of the space that they offer. 1GB on the $6/month plan and 10GB on the $10/month plan is quite less when compared to the generous sites like Bluehost or HostGator, but suffices for people not into extensive content management. That brings me to my next niggle - Just recently they added support for Gallery, but you cannot add your blog or other CMS tools like Joomla to your host. On the upside, though, they add software only when it has been extensively tested. Lastly, their plans are for single domains only (multiple subdomains, but single domains). I had two domains there at one time and still have one. However I intend to switch the domain over to another provider because of the simple fact that I own 5 domains and the cost of buying space for each of the on ICDSoft turns out to be high.
So if your space requirements are not monstrous, if you are not into things like content management or blog publishing and if you are going to manage one domain (or even 2 domains), go for ICDSoft. By all means. It is the best hosting provider for single domains.
ICDSoft web hosting provider response:
Thank you for the review! I'd just like to correct some of the information provided, namely the fact that "you cannot add your blog or other CMS tools like Joomla to your host". Actually, it has always been possible to install any of the PHP/CGI based blog or CMS software packages on our servers. We have tutorials on how to install some of the most popular ones at http://www2.suresupport.com/faq.php/24. You can also always count on the assistance of our support staff with installing any such software in your account with us.
Best tech support
posted on Jan 22, 2009 by Carol FongUser email: Hidden
Web site: sierrascribe.com
Used the services of ICDSoft for: over 3 years
Date when last hosted by ICDSoft (as of Jan 22, 2009): Current customer
ICDSoft Web Hosting Plan used: regular
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I have been with icdsoft for about 4 years now. They have answered EVERY ONE of my email questions within 5 minutes. They are completely reliable. They do not offer the extra software that other companies do, but I am happy to recommend this web host for my clients with regular websites.
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excellent host
posted on Nov 26, 2008 by fredUser email:
Web site: http://www.gemstones-info.org
Used the services of ICDSoft for: 1 year - 3 years
Date when last hosted by ICDSoft (as of Nov 26, 2008): Less than 3 months ago
ICDSoft Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
ICDSoft Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 9
I had several websites at icdsoft, this is a really great host.
I left them a few months ago because i wanted to put all of my websites on 1 account, and that is not possible with them.
there support and uptime is great!!!
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