They were a good hosting site until they tried to do an upgrade and pracically destroyed our business. We are a reseller and most of our sites were adversely affected by their upgrade and it went on for over a week.

Hypermart merged with another company on August 14th of 2003. They botched the transition to the new server farm and have lock their users out of their accounts. At one point they had a two hour rebooting of all sites including their own. A three day process has now taken over a week and a half. Currently they are displaying old versions of clients websites and are not allowing updates. I will be moving my site soon. FYI, everything was perfect before the merger, however a little overpriced.

I have had my sites hosted by Hypermart for over 5 years. Just recently (7-2003) company was purchased or in some way assiciated with Bizland. Starting 8-2003, they started talking about "coming exciting changes" which I took as upgrades. This past Monday (8-11-03) we received an email that they will be moving websites to new servers Tue-Wed-Thu. Fine. Thu. afternoon, received another email to check out the new features at 7pm. About 6pm, we started getting angry emails from subscribers not being able to access their subscriptions and non of the features on the site were working.
After a couple of hours of checking and re-checking the site, everything was in order but nothing was working.
I headed to their website to see the server status when I was presented with the new changes I should know about. They had changed extension on SSI, email program, restrictions on CGI plus some featured that were just discountinued. I tried customer service for three days by phone (1 hour wait) to be told the ticket is being processed. I had to set up mirror site for my customers on a free webhosting company till I can get some help. Today is 8-18-03, still mirroring off a free webhost and yet to hear from people working on my problem.
While I was looking for a new web host to move to tomorrow, I thought I'll share my experience with this company.