HostRocket.com Review Reply
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Host Racket
posted on Jul 31, 2008 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of HostRocket.com for: Hidden
Date when last hosted by HostRocket.com (as of Jul 31, 2008): Hidden
HostRocket.com Web Hosting Plan used: Hidden
Customer support rating: 3
Webhost Technical quality rating: 4
HostRocket.com Web hosting services Cost/Value rating: 4
Web hosting provider Overall rating: 4
We have used HostRocket since the late 90's. Back then they were great, in recent years not so much. Service outages, emails lost, bounced and delayed, even malware intrusions (and we guard our password like the family jewels). Submitting a trouble ticket with HR is a little like burning sage - it may give you a good feeling, but you're not sure if it really does anything. Rarely an explanation, and it's never their fault. Cannot recommend, and will be leaving mid-contract.