HostRocket.com Review Reply
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Average to disappointing
posted on Jun 07, 2008 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of HostRocket.com for: Hidden
Date when last hosted by HostRocket.com (as of Jun 07, 2008): Hidden
HostRocket.com Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 8
HostRocket.com Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 7
Generally I say they don't manage their server's security properly, and when they mess something up, it's up to the user to find out and open a ticket. Adequate uptime (>99.5%), but have had the site hacked/defaced twice, RAID crashes where all data lost, native form .cgi pulled without any notification. Looking to move elsewhere. Support is crazy fast though, and usually really good.