Reviews of HostRocket.com
HostRocket.com : User ReviewsWeb Host Site: http://www.hostrocket.com/
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Starting at only $8.95 (1 year contract, $5.99 with 2 years contract) the shared hosting plan is loaded with features, growing storage space and the ability to host multiple websites, as well as Unlimited Bandwidth. Enjoy affordable hosting with room to grow from HostRocket.
HostRocket.com web hosting plans listed at Best Host Ratings:
- Rocket Freedom
$9.95 / month, 1000000 MB Space, Unlimited transfer
HostRocket.com average Uptime 99.317%
Based on 1671 days of uptime monitoring of 1 web sites hosted with HostRocket.com
Click here for complete reliability report
Host Racket
posted on Jul 31, 2008 by wardUser email: Hidden
Web site: Hidden
Used the services of HostRocket.com for: over 3 years
Date when last hosted by HostRocket.com (as of Jul 31, 2008): Current customer
HostRocket.com Web Hosting Plan used: Hidden
Customer support rating: 3
Webhost Technical quality rating: 4
HostRocket.com Web hosting services Cost/Value rating: 4
Web hosting provider Overall rating: 4
We have used HostRocket since the late 90's. Back then they were great, in recent years not so much. Service outages, emails lost, bounced and delayed, even malware intrusions (and we guard our password like the family jewels). Submitting a trouble ticket with HR is a little like burning sage - it may give you a good feeling, but you're not sure if it really does anything. Rarely an explanation, and it's never their fault. Cannot recommend, and will be leaving mid-contract.
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Average to disappointing
posted on Jun 07, 2008 by ErielUser email: Hidden
Web site: Hidden
Used the services of HostRocket.com for: over 3 years
Date when last hosted by HostRocket.com (as of Jun 07, 2008): Current customer
HostRocket.com Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 8
HostRocket.com Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 7
Generally I say they don't manage their server's security properly, and when they mess something up, it's up to the user to find out and open a ticket. Adequate uptime (>99.5%), but have had the site hacked/defaced twice, RAID crashes where all data lost, native form .cgi pulled without any notification. Looking to move elsewhere. Support is crazy fast though, and usually really good.
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It's 2007: Hostrocket can't keep up...
posted on Oct 15, 2007 by AnonymousUser email: n/a
Web site: n/a
Used the services of HostRocket.com for: N/A
Date when last hosted by HostRocket.com (as of Oct 15, 2007): N/A
HostRocket.com Web Hosting Plan used: Hidden
Customer support rating: 3
Webhost Technical quality rating: 5
HostRocket.com Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
HR is growing the other aspects of their business too fast (VOIP). Hosting support had deteriorated tremendously. Downtime has gone up to unreasonable levels.
There are much better hosts out there to go with now. Very disappointing :-(
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THE webhosting company out there
posted on Jul 11, 2005 by D.J. de HaanUser email: n/a
Web site: n/a
Used the services of HostRocket.com for: N/A
Date when last hosted by HostRocket.com (as of Jul 11, 2005): N/A
HostRocket.com Web Hosting Plan used: n/a
Customer support rating: 9
Webhost Technical quality rating: 9
HostRocket.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 9
First of all, i've been a very happy customer for over some years at hostrocket now.
- They are cheap (trust me, i've looked prices over and over)
- They are FAST (trouble ticket answered within 10 minutes)
- They are helpfull (Checking up stats if we think something is wrong)
What more could you possibly want from a webhost? oh right, options!? hahaha just look at their lowest package, the economy package. Its cheaper and bigger then most companies' enterprise account. I think i've said enough. One of the few companies i want to see make it big.
D.J. de Haan
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Reliable webhost
posted on Jun 15, 2005 by ErikUser email: n/a
Web site: n/a
Used the services of HostRocket.com for: 1 year - 3 years
Date when last hosted by HostRocket.com (as of Jun 15, 2005): Current customer
HostRocket.com Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
HostRocket.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Very reliable host, but then again our website is fairly simple so we haven't had much experiences with their support team. HOWEVER, there have been quite a few instances of where everyone on my shared server, including me, was hacked - our index page was replaced with some nonsensical hacker statement. It wasn't a problem for us because we keep a backup of our site, but I imagine it may have been for others. But yeah, otherwise - almost zero downtime for us.
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HostRocket shared hosting
posted on Jun 05, 2005 by FlushyUser email: n/a
Web site: n/a
Used the services of HostRocket.com for: over 3 years
Date when last hosted by HostRocket.com (as of Jun 05, 2005): Current customer
HostRocket.com Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
HostRocket.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
Having used HostRocket's services for a little over 5 continuous years, I can honestly say that they are one of the best hosting companies out there, in terms of features, and of support that is provided.
Problems have been few and far between, and technical support has always been speedy in responding to any issues or queries that were at hand.
It's been a great experience with them, and I seriously would not hesitate in recommending them to friends, or business associates.
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HostRocket is great!
posted on May 30, 2004 by AnonymousUser email: n/a
Web site: n/a
Used the services of HostRocket.com for: 3 months - 1 year
Date when last hosted by HostRocket.com (as of May 30, 2004): Current customer
HostRocket.com Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
HostRocket.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
If you are ever looking for a great hosting company, HostRocket is definitely the one to go with. Their support team is fun to work with, and quick in replying. If you have any problems, they are always there. It gives me great peace of mind to know that they are there on holidays and all.
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Best hosting service I have ever used
posted on May 24, 2004 by Matthew DaughertyUser email: n/a
Web site: n/a
Used the services of HostRocket.com for: 1 year - 3 years
Date when last hosted by HostRocket.com (as of May 24, 2004): Current customer
HostRocket.com Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
HostRocket.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
I have worked with several hosting companies over the past few years for both professional and personal projects. This company is simply the best. The site creation process is painless and, in my experience, the new site is available same day. I have had two sites hosted with them, and two other companies have signed up with them based on my feedback. I hear nothing but good things from them as well. Above all else, their customer support is awesome. They have addressed every question and issue I have had in a very professional, knowledgeable manner. This includes everything from general site configuration questions to issues with PHP code. Unlike many e-mail based support systems where you submit an issue and then feel lucky to hear back in 24 hours, their customer support has generally responded with the answer within 1 hour, even on weekends. If you need an affordable, high-quality hosting company look no further.
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Nice Customer service
posted on Jan 12, 2004 by EnaidoUser email: n/a
Web site: n/a
Used the services of HostRocket.com for: less than a month
Date when last hosted by HostRocket.com (as of Jan 12, 2004): Current customer
HostRocket.com Web Hosting Plan used: n/a
Customer support rating: 10
Webhost Technical quality rating: 10
HostRocket.com Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
HostRocket offers both plenty of space for you to store your web site, and enough bandwidth to deliver. If you have a lot of side projects which require the use of sub-domains, HostRocket is generous enough to provide you with unlimited sub-domains (a unique factor amoung most web hosts). HostRocketis the first host to utilize “rollover bandwidth  that allows unused bandwidth to be used in the following month. This is an excellent value because it virtually eliminates costly bandwidth overage charges often faced by webmasters at some point. An excellent feature, if you have a very popular website.
With faster servers, technical support, and a 14 day money back guarantee, they are an excellent webhost. Watch out for their set-up and domain registration fees ($20/year), which is higher than most webhosts.
So in Conclusion Host Rocket has a nice Customer service team that answers all your questions.
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Not bad for personal and worst for business
posted on Jan 09, 2004 by AnonymousUser email: n/a
Web site: n/a
Used the services of HostRocket.com for: 3 months - 1 year
Date when last hosted by HostRocket.com (as of Jan 09, 2004): Current customer
HostRocket.com Web Hosting Plan used: n/a
Customer support rating: 5
Webhost Technical quality rating: 5
HostRocket.com Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 5
I was customer during 6 months untill my site become get many more visitors. They promise you ROLLOVER Bandwidth but it is not true. If your site gets about 50 Gb, they suspended your site without any pre-caution message and then ask to update account. Support medium, you can submit a ticket for emergency review your problem for $3 during 10 minutes or free support, but my ticket was 48 hrs unanswered and credit card was charged for $3. After suspention email work correct but control panel isn't accessable. Too bad support - an answer for a question per day.
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