HostDone.Com Review Reply
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Great!
posted on Sep 13, 2009 by HiddenUser email: Hidden
Web site: Submitted but not made public
Used the services of HostDone.Com for: Hidden
Date when last hosted by HostDone.Com (as of Sep 13, 2009): Hidden
HostDone.Com Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 7
HostDone.Com Web hosting services Cost/Value rating: 8
Web hosting provider Overall rating: 8
Overall a great choice of host. Lots of features, reasonable price, ample storage space, and fast. My only complaint is about their customer service. Occasionally they are very dismissive of my problems, often returning my emails by telling me that the probelms does not actually exist or that the problem is not their fault. When I respond to that email asking them the same question which they still haven't answered they tell me not to ask the same question twice and refer me back to the question number where they basically told me to bugger off and figure it out on my own. Most times they will solve my problem on my third attempt of contacting them, but this is quite a pain. Besides these incidents the service is great.
Highly recommend them.
