I have used HostCabin for years. They occasionally have problems, but they are reliable most of the time and have always helped me with any questions or problems. The price is good and they have all the features I need.

I have a reseller account with Rob. He tries hard but host cabin does not meet even my basic needs anymore. My sites are down constantly with no explaination. Activly searching for options. I am very loyal to a fault but can not stay with hostcabin anymore.

Here's the scoop, they are based in Indonesia and depending on the emotional situation the owner (Rob) is in, he either takes care of his customers or lets them suffer for DAYS with down or malfunctioning sites.

You can pay for IP addresses but, suddenly they are removed and there is no compensation given.

I recently had to move many of my sites on an emergency basis. In one situation all our logs were removed, sometimes the site or email was down for days and he didn't respond to "EMERGENCY" requests for help.

One of my sites went down every day for a month.

Today he shut down a site for "non-payment" but he had never billed me ... his billing system is a disaster.

And in the end he doesn't care.

Please .. spare yourself and don't use him!!!

I've used hostcabin for 4 or 5 years. Initially, they were very good. Then, over time their service got progressively poorer - ssh became useless because virtually every command was disabled. Servers got slower and slower, to the point I began looking for an alternative hosting co. But, a couple of months ago they installed new servers - after a week or two of disruption everything settled down and started working ok. By an large the servers are up. But, it remains to be seen if this is a long term improvement in the service.

worstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworstworst

i have payed and they don't tell me anything ...

i send mail's and have not answer :(

do not use this host !!!!

The service was horrible. After having two cases open for over three months, I switched hosting proviers. Their SSH access is worthless. Email is unreliable and limited to only a certain number of connections precluding more than one machine from accessing email.

I've used hostcabin for 3-4 years now. For the first couple years, it was a great hosting service. Not Any More.

In the last year, customer service (via their helpdesk web interface...no phone, no email) has become horribly unresponsive. I have a case that's been open for over 2 months with no resolution...they just keep closing it without solving the problem (ssh access is almost useless due to their attempts to lock it down, including removal of access to things like /bin/ls and /usr/bin/which under the guise of being "secure").

They also keep limiting Imap access and having problems with Smtp which means that I'm stuck without email access at random intervals.

On top of that, they keep moving my account from server to server which impacts the Ssl certificate for Smtp/Imap access. This means I have to change the certificate credentials on every machine I use that accesses my email (several at home, and at least two at work). I'm now on my 5th server-name (for those of you keeping score, that's more than once a year).

I've had problems with them limiting my number of active processes to some obscenely small number to the point where if I were logged in via Ssh and editing a file (with "ed" because they locked down access to vi/vim), I have "too many processes" for my Cgi scripts to run. That has included cPanel (which seems to run as a Cgi) though they at least have this much fixed for now.

The only way to get files onto the server is via Ftp or Http upload. They removed support for rsync and scp. When I'm stuck using dialup on the road, I can't afford *not* to use rsync.

I will certainly not be renewing with them, and am in the process of finding a new hosting service. If I can find one fast enough, I will be seeking a refund on any remainder of my account. For the same offerings, there are many other similarly priced budget hosting services that will gladly take your business and abuse you far less.

They have been down over 50 hours in the last 10 days....