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APLUS.NET Kings of Crap - Puts All the Rest Down for the Count!
posted on Mar 10, 2010 by MacKenzie BrownUser email:
Web site: Submitted but not made public
Used the services of Host Department for: over 3 years
Date when last hosted by Host Department (as of Mar 10, 2010): Less than 3 months ago
Host Department Web Hosting Plan used: All General Shared Hosting Plans Plans
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 1
APLUS.NET Kings of Crap - Puts All the Rest Down for the Count!
I simply registered a domain using their domain plus service because of the free URL and e-mail forwarding (Big mistake). After I registered I waited for my registration confirmation e-mail and yes I did receive it 1 hour later. After that I went in and tried to figure out how to setup my URL forwarding and their website was so poorly laid out it took me about 30 minutes to find the form. I filled it in and it said it would take up to 3 hours to process so I waited a day just to be safe. Well a day later,nothing. 2 days later, nothing. Then I decided to e-mail them, no repsonse after a week. I e-mailed them again, no response after a week. This continued for another 13 e-mails with no repsonse. Suddenly one day I get a reply from them, BUT it was to inform me that I couldn't take advantage of the free URL or E-mail forwarding because I did not register for it within 20 minutes of registering the domain! At that point I said forget it, I had already wasted $20 and decided to accept my losses and move on. I found a totally free URL and E-mail forwarding service called MyDomain.com and I reccomend them to everyone now, no banners or ads. YOu know whats really sad after all this? MyDomain.com, the company that wasn't making any money from me responded to my e-mails within 2 hours and were more helpful than the horrible support of Aplus.net. Avoid! Beware!