Reviews of Host Department
Host Department : User ReviewsWeb Host Site: http://www.hostdepartment.com/
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Host Department web hosting plans listed at Best Host Ratings:
- Premium 1000
$4.96 / month, 1000 MB Space, 15.0 GB transfer - Premium Application 1000
$6.63 / month, 1000 MB Space, 15.0 GB transfer - Premium 1500
$6.63 / month, 1500 MB Space, 30.0 GB transfer - Premium Application 1500
$8.29 / month, 1500 MB Space, 30.0 GB transfer - Premium 2500
$12.46 / month, 2400 MB Space, 45.0 GB transfer - Premium Application 2500
$16.63 / month, 2400 MB Space, 45.0 GB transfer - Premium 5000
$20.79 / month, 5000 MB Space, 150.0 GB transfer - Premium Application 5000
$29.13 / month, 5000 MB Space, 150.0 GB transfer
Host Department average Uptime 99.728%
Based on 2233 days of uptime monitoring of 1 web sites hosted with Host Department
Click here for complete reliability report
I am tired from hostdepartment
posted on Apr 13, 2009 by NovUser email: Hidden
Web site: Hidden
Used the services of Host Department for: 1 year - 3 years
Date when last hosted by Host Department (as of Apr 13, 2009): 1 year - 3 years ago
Host Department Web Hosting Plan used: No Limit Developer
Customer support rating: 7
Webhost Technical quality rating: 3
Host Department Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 2
I have asp.net + sql server website. Slow & unreliable allways.
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Don't host with them ..
posted on Jun 26, 2008 by AnonymousUser email: n/a
Web site: n/a
Used the services of Host Department for: 1 year - 3 years
Date when last hosted by Host Department (as of Jun 26, 2008): Current customer
Host Department Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 2
Host Department Web hosting services Cost/Value rating: 5
Web hosting provider Overall rating: 2
If you are running a business with customers, hostdepartment will cause you to loose money and customers through there frequent down time. Today they are down 12+ and still going. There excuses for being down are just stupid.
If you have a kid site that does not really matter if it is up or not, then hostdepartment is for you. Good price for being down 15% of the time.
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people are complaining with no reason
posted on Jun 11, 2008 by AlexUser email: Hidden
Web site: www.shigidar.com
Used the services of Host Department for: over 3 years
Date when last hosted by Host Department (as of Jun 11, 2008): Current customer
Host Department Web Hosting Plan used: Hidden
Customer support rating: 3
Webhost Technical quality rating: 7
Host Department Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
First i have to say that i have no expirience with other hosting. i am with hostdeprtment for more than 3 years now, after someone ( i dont recall who ) recomended them because of their low price. at that time in Israel the prices for hosting were very high and it seemd a good deal to me. from then on i had some problems 1) Several times a year few hours no website. 2) not always can send mail and has to resend it. 3) online support takes a lot of time and not very knowledgable. 4)No one to speak with.
SO WHAT ??? 1)they are not promissing 100% up time i can live with 99% ( it means server can be out for 3.5 days each year )
2)the email is a problem but it is solvable by using the isp outgoing server. 3) if no problems who needs support ( just jocking..) it is a problem and i hope they will address it
4) see 3
the bottom line is i was looking for Fiat UNU NOT Ferari. and i get a very good fiat unu i think. last January extended my plan to another 30 months.
when it will end i will shop around.. we will see.
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Constant Intermittent Downtime
posted on Apr 14, 2008 by Les B.User email: Hidden
Web site: Hidden
Used the services of Host Department for: 1 month - 3 months
Date when last hosted by Host Department (as of Apr 14, 2008): Less than 3 months ago
Host Department Web Hosting Plan used: Hidden
Customer support rating: 1
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 1
Web hosting provider Overall rating: 4
Since signing up we have at least 5 outages a day and cannot even log into the control panel. When we contact their live support it takes 10-20 minutes to get an answer like..."Can you get into the control panel now?" or "I don't know what could be wrong or where". We get on average 60 or more monitor alerts from all our domains hosted with host deparment stating that either the domain can't be found, there is no response from the server or server error.
The support through ticket system is no better. Their answer is as follows (more than 24 hours after ticket was submitted):
"Posted On: 13 Apr 2008 08:47 Pm
--------------------------------------------------------------------------------
Dear Valued Client,
As confirmed by our Technical Support department, the Wheatstone server where your account resides, do not experience any downtime. Slow connection where the web servers are being vacummed/restarted for about 1-10 minutes is not considered as downtime.
Please don't hesitate to have a chat with our 24/7 Technical Support online if you're still encountering issues with our server.
-------------------------------------
Best Regards,
Asther Gayle
Billing/DNR Support
Host Department, Llc
501 Silverside Rd, Suite 105
Wilmington, De 19809
United States "
If having to constantly vacuum and restart the server isn't down time, them what is it? I'm changing hosts. Host Department is at the bottom of uptime and customer service.
If you are a client of HOSTDEPARTMENT make sure you have your domains monitored to see your constant downtime. OTHERWISE STAY AWAY FROM HOSTDEPARTMENT!
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Websites offline nearly everyday
posted on Feb 28, 2008 by AnonymousUser email: Hidden
Web site: Hidden
Used the services of Host Department for: less than a month
Date when last hosted by Host Department (as of Feb 28, 2008): Current customer
Host Department Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Host Department Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 1
I signed up on Feb 4/08. They have terrible problems with servers being offline. They moved my account once to supposedly take care of the problem but it is even worse now.
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n/a
posted on Jan 30, 2008 by khurramUser email: Hidden
Web site: hpbizserver2.com
Used the services of Host Department for: 1 year - 3 years
Date when last hosted by Host Department (as of Jan 30, 2008): Less than 3 months ago
Host Department Web Hosting Plan used: Hidden
Customer support rating: 2
Webhost Technical quality rating: 2
Host Department Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 1
If you are a reseller and wants to loose your clients then join hostdepartment reseller plan
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Host department web hosting 85% down time
posted on Jan 04, 2008 by Alain ComtoisUser email:
Web site: www.phuketadvertising.com
Used the services of Host Department for: 3 months - 1 year
Date when last hosted by Host Department (as of Jan 04, 2008): Current customer
Host Department Web Hosting Plan used: Hidden
Customer support rating: 5
Webhost Technical quality rating: 3
Host Department Web hosting services Cost/Value rating: 3
Web hosting provider Overall rating: 3
I'm experiencing many problem with them they always on daily basis having problem they call that unscheduled maintenance but this is bullsh?t they are none profesional host company because they don't care about the uptime of theire customer but care more about the income they will have by false advertising now 04 January the server it's down for more than 12 hour and i was told that will take another 8 hour i'm a resseler how do you explain that to your customer that your provider s?ck
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Hostdepartment Suck!
posted on May 21, 2007 by NicholasUser email: Hidden
Web site: Hidden
Used the services of Host Department for: Hidden
Date when last hosted by Host Department (as of May 21, 2007): Current customer
Host Department Web Hosting Plan used: Hidden
Customer support rating: 10
Webhost Technical quality rating: 10
Host Department Web hosting services Cost/Value rating: 10
Web hosting provider Overall rating: 10
They started out great but have become an absolute nightmare!
Two of our most important sites have been down for over a week.
Nobody at support seem to care & everyone defers the problem.
Stay away from this company.
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Very Bad
posted on Apr 22, 2007 by proxyunionUser email: Hidden
Web site: proxyunion.org
Used the services of Host Department for: less than a month
Date when last hosted by Host Department (as of Apr 22, 2007): N/A
Host Department Web Hosting Plan used: Hidden
Customer support rating: 7
Webhost Technical quality rating: 1
Host Department Web hosting services Cost/Value rating: 9
Web hosting provider Overall rating: 1
I hosted my website (proxyunion.com and proxyunion.org) last month. All of my visitors went away during the first week. The uptime is very low, you even can't access their website. The support is fine but no use. They have given me a lot of good things - 10 IPs and unlimited transfer, but how can I use them? Realy bad host I have never seen!
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Premium Plan... Poor Hosting
posted on Mar 06, 2007 by Terry (owner of KylGrafX)User email:
Web site: www.mojoland.net
Used the services of Host Department for: over 3 years
Date when last hosted by Host Department (as of Mar 06, 2007): Less than 3 months ago
Host Department Web Hosting Plan used: Hidden
Customer support rating: Hidden
Webhost Technical quality rating: Hidden
Host Department Web hosting services Cost/Value rating: Hidden
Web hosting provider Overall rating: Hidden
I have been using their hosting services for four years now and the quality has really digressed. Their customer service skills are non-existent... other than the 'liveperson chat' and that's obviously staffed by an outside source. They have to rebuild their web server hard drives about every six weeks - and sorry our sysadmin is working on that - but your website and domain are down during this time.
Slow transfer speeds, down time, and poor support.
I WOULD NOT RECOMMEND ANYONE USING THEIR SERVICES.
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